Michael Hedrick
Michael Hedrick at Highland Park Ford Lincoln

Michael Hedrick

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.6
71 Reviews
4.6

71 Reviews

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71 Reviews of Michael Hedrick

November 04, 2025

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I was wondering if you guys could pick me up from my house to retrieve my car from the dealership when the work is completed and the car is available More

by Melvistou
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Recommend Dealer
Yes

November 04, 2025

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Mike was so incredibly helpful and communicative throughout my repair issues. It was truly a pleasure to work with him. More

by DAVE.HORWICH
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Recommend Dealer
Yes

November 02, 2025

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Great service great staff 👍 would never service my car anywhere else.. fair pricing and fair people More

by JENNIFER@HIGHLANDPARKFORD.COM
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Recommend Dealer
Yes
Nov 04, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

November 01, 2025

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The staff was friendly. They accepted my SUV right away, no waiting. My SUV was delivered as promised in about an hour. More

by Edward_Mendoza
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Recommend Dealer
Yes
Nov 03, 2025

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2025

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I was accepted without delay. The waiting room is spacious and equipped with tv,coffee and rè machines, and quite. The service was relatively quick More

by Rchiflik
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Recommend Dealer
Yes
Nov 02, 2025

Highland Park Ford Lincoln responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2025

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Great assistance all ways and great job, don’t need appointments until now for oil change, thank you for everything. More

by Jose H Mora
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Recommend Dealer
Yes
Oct 31, 2025

Highland Park Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 28, 2025

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Great people Great place if you need to either buy or service your car Good More

by andreivaslavschi
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Oct 30, 2025

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. We hope you continue to choose Highland Park Ford for all your vehicle needs! Take care!

October 23, 2025

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Honest pricing and excellent service. Like part of the family. Follow through from order to delivery. More

by CHUCKTR6
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Yes
Oct 26, 2025

Highland Park Ford Lincoln responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2025

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I’ve been going to Highland Park Ford since I bought my 2018 F150 Raptor new. They service my truck in a very professional matter every time. That’s my local dealership and always my number one choice. More

by vsaparevski
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Recommend Dealer
Yes

October 16, 2025

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Mike was terrific and the service, as always, prompt, courteous and honest! Thank you. Highland Park Ford Lincoln has been my dealer for years...and will continue to be even though I bought my car out af More

by KARENJCONNELL
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Recommend Dealer
Yes

Other Employees Tagged: Barry Jacobsen -- my agent for many years!

Oct 26, 2025

Highland Park Ford Lincoln responded

Hello, we're happy you found our staff to be so supportive during your experience here at Highland Park Ford. As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

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