Michael Franz
Michael Franz at Mercedes-Benz of Portland
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Michael Franz

Sales & Leasing Consultant

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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1 Review of Michael Franz

June 13, 2024

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I would never buy another vehicle from the dealership. I honestly feel ripped off when purchasing a CPO vehicle that needed both front and rear brakes replaced within 6 months of ownership and all 4 tires More

by CoastMan
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Yes
Jun 14, 2024

Mercedes-Benz of Portland responded

We're sorry to hear about your experience with the CPO vehicle from Mercedes-Benz of Portland. It's disappointing that the issues you mentioned were not addressed upfront, and we understand how frustrating this must be. We're glad our service department has been helpful, but we'll certainly look into improving our sales process based on your feedback. Thank you for bringing this to our attention. Please give me a call so that we can discuss this further. Thanks, Eric Trueblood - Service Manager - 503-228-8351

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