Michael Finn | Page 44

Great experiance with salesperson Got exactly what i was looking for!! Salesperson Javier had all the knowledge and was able to answer all my questions!! I will recommend Javier to fam Got exactly what i was looking for!! Salesperson Javier had all the knowledge and was able to answer all my questions!! I will recommend Javier to family and friends! More

Report | Print

Slightly above average Bought new mats for my new Highlander but they did not bother to a THOROUGH CLEANING of the inside of the car... Doors -in in the inside- were. WET.. Bought new mats for my new Highlander but they did not bother to a THOROUGH CLEANING of the inside of the car... Doors -in in the inside- were. WET.. ( didn’t bother to dry the car)... this was a 46000 dollar investment and I expected a better service... You guys bragg about your new facility, unfortunately, it is all about actitud and customer experience!! I was sold a 2017 model when I was clear from the very beginning that I was looking for a 2018. ( I found this out when I was at a point of no return ( I.e., Bank financing approved , checks had been issued , and I was in a hurry to leave on a business trip. , et., etc.) ... Ypur Finance guy tried to refute my arguments about the fact that I should had gotten much higher discount given that the car had a full year depreciation ... ( Unfortunately for Jim’s have a Master’s Degree in Finance ..Out of respect and given my time constraints I chose not to make an issue of something that was clearly a an unethical business practice to put it lightly).... not a way to do business... I trusted you guys from day one... and you decided instead to treat me as I deserved... you guys were PAID CASH but that wasn’t important.... By the way, there is an interesting stat out ther: “Car dealers tend to treat and underestimate minorities and women when compared to how they treat white men “ ... food for thought !!! More

by games100 Verified Customer Verified Customer

Report | Print

Wonderful! Pleasant, not pushy, knowledgeable employees, willing to work within your budget. Quite friendly and patient with all of the questions and scenarios r Pleasant, not pushy, knowledgeable employees, willing to work within your budget. Quite friendly and patient with all of the questions and scenarios raised. Will certainly give out good words about this dealer. More

by BRIANASD1 Verified Customer Verified Customer

Report | Print

Accommodating I am very happy with my new RAV4 and the whole team. I didn’t have a lot of time and they were very accommodating with my schedule. I am very happy with my new RAV4 and the whole team. I didn’t have a lot of time and they were very accommodating with my schedule. More

by CECILIAGPOTENZA Verified Customer Verified Customer

Report | Print

Trusted family dealership HIGHLY RECOMMEND Glen Toyota for buying a car!! Ask for MOSES!!! 18 years ago, I bought a 2000 Toyota Camry from Glen Toyota, and 193,000 miles later HIGHLY RECOMMEND Glen Toyota for buying a car!! Ask for MOSES!!! 18 years ago, I bought a 2000 Toyota Camry from Glen Toyota, and 193,000 miles later, I still am driving it! It rides like new, and I'd still be driving it if I wasn't passing it down to my daughter who is getting her license in 2 weeks. I trust this car enough to allow my 17 yr old to drive an 18 year old Camry. Best car ever. And I cannot even begin to thank my salesperson Moses enough for all he did for me during my process of buying a my 2014 CPO Toyota Camry XLE. He never once pressured me to buy anything, but instead laid out all the information I needed to make an informed decision that was best for me. Most sales people would never dream of letting someone leave their dealership to go home and 'think about it'. But Moses encouraged me to take all the information home that we discussed and talk it over with my husband. We returned the very next morning and bought a vehicle thanks to the exceptional treatment we received from him. Moses spent hours with us making sure everything went smoothly, and that we received everything we were asking for. Mike, the finance person was also excellent, as was every other employee we met that day. It is like one big family there, and I would never go anywhere to buy a car. Trust me, go to Glen Toyota and ask for Moses and tell him Jacqui and Anthony recommended him, and he will treat you like gold and will do all he could to help you get the deal you are looking for. Best salesman ever! More

Report | Print

Great to good We are return customers & have had an outstanding experience with Frank Aversa. He was very patient with me. I had one car in mind & changed my mind We are return customers & have had an outstanding experience with Frank Aversa. He was very patient with me. I had one car in mind & changed my mind. He showed us anything I asked for. Helped in any way he could........ More

by RONSLOM1 Verified Customer Verified Customer

Report | Print

Pleasure to deal with My second time leasing at Glen. No high-pressure sales. A professional and courteous staff in each dept I've dealt with. Definitely recommend this dea My second time leasing at Glen. No high-pressure sales. A professional and courteous staff in each dept I've dealt with. Definitely recommend this dealership. More

by Sue McG Verified Customer Verified Customer

Report | Print

Very positive experience. Everyone from the dealershipmade the experience good. The salesman and sales manager were both helpful and not pushy. The girl that went over the cars Everyone from the dealershipmade the experience good. The salesman and sales manager were both helpful and not pushy. The girl that went over the cars features with me when I picked it up was very helpfull and friendly. More

by rogerasilverman Verified Customer Verified Customer

Report | Print

Simple and personable Money and cost of car is important and I felt like they weren’t taking advantage of me. But more importantly feeling like you are a valuable customer Money and cost of car is important and I felt like they weren’t taking advantage of me. But more importantly feeling like you are a valuable customer and believing that you will have support (with service, any questions, etc) after you leave with your car is also very important. I bought this car for my daughter and her safety means more to me than anything so it was important to me to believe the dealer I bought the car from felt like she was important too. More

by DKERRYMN73 Verified Customer Verified Customer

Report | Print

Satisfied & will go back! I got what I wanted and will go back for my next vehicle. I will recommend all to go. Thank you for all your help. I got what I wanted and will go back for my next vehicle. I will recommend all to go. Thank you for all your help. More

by angolave Verified Customer Verified Customer

Report | Print