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Michael Finn
469 Reviews
Mike has been with the Glen Toyota family for many years. Mike is skilled at his trade of assisting customers with their finance options, yet Mike is more skilled at satisfying customers and making their buying experience the best it can be. Feel free to contact Mike for assistance.
Read moreDealership Experience
12 yrs, 2 mos
469 Reviews
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469 Reviews of Michael Finn
February 18, 2020
I was introduced to this dealership by Nelson Bueno and I never regretted it. The staff was friendly and the service was great. My sales rep was excellent , very professional and knowledgeable. I would recom never regretted it. The staff was friendly and the service was great. My sales rep was excellent , very professional and knowledgeable. I would recommend this dealership to anyone looking to buy a vehicle. More
by Totlyn
Verified CustomerOther Employees Tagged: Nelson Bueno
February 04, 2020
Where shall we start? Initial impressions were good but did not receive a copy of the window sticker of the truck I was interested in. So the following Monday I called and requested the document. I then fo did not receive a copy of the window sticker of the truck I was interested in. So the following Monday I called and requested the document. I then found out the truck had more than I wanted so I backed away from that vehicle. Now they knew what I wanted and they advised a truck was on its way in. Sounds good except when they priced out the 2nd vehicle, they removed a very important charge which was included in the 1st. I also spoke to John the sales manager several times about the pricing, since I went to Glen Toyota because they were the closest COSTCO dealership. Only when we directed to the "finance" office, where they talk you into add-ons, did I find out that my truck price did not include GAP insurance. I have leased at least 10 vehicles prior to this Toyota and not 1 has not included GAP insurance. After extensive conversation John cut the GAP cost in half but I was still not happy. Last but not least, the next business day, which was Monday, I receive a call from the sales person informing me they forgot to put the inspection sticker on the truck. They asked me when I could bring the truck back, which is a 30-45 minute drive. I asked when they can be in my neighborhood to put the sticker in my truck. It went over their heads. This dealership needs help. More
by TEDFINKEL
Other Employees Tagged: John Kraiza, Darluis Cruz, Richard Matos , Alise Colon
February 03, 2020
Monica ,Genaro and Mike are great people !They took Monica ,Genaro and Mike are great people ! They took their time to explain me all the details about the Tumdra , I fell super happy with all my expec Monica ,Genaro and Mike are great people ! They took their time to explain me all the details about the Tumdra , I fell super happy with all my expectations . More
by ROBINSONROMAN
Other Employees Tagged: Genaro Rosario , Monica Ventura
February 02, 2020
new car purchased a new car Talked to Nelson Bruno He was very helpful He answered all the questions we asked and showed us a wide selection of cars to chose purchased a new car Talked to Nelson Bruno He was very helpful He answered all the questions we asked and showed us a wide selection of cars to chose from before we bought the Rav 4 More
by EDBSM84
Other Employees Tagged: Nelson Bueno
February 02, 2020
I am very impressed with this dealership. Courteous, professional service. Salesman Steve Bawiec really listened to what I wanted and needed. He made it easy to make a deal. professional service. Salesman Steve Bawiec really listened to what I wanted and needed. He made it easy to make a deal. More
by Carol De
Other Employees Tagged: Steve Bawiec
February 02, 2020
Faster and more efficient service then East Coast Toyota and Hackensack Toyota. Not only did they complete the regular maintenance, but they also did an oil change AND washed my car without me even asking i and Hackensack Toyota. Not only did they complete the regular maintenance, but they also did an oil change AND washed my car without me even asking it. All of it UNDER ONE HOUR. Hackensack Toyota had told me I would have to wait an additional 45 min to get my car washed. More
by Badiene Cisse
Other Employees Tagged: John Kraiza, William Hughes , John Doyle
February 02, 2020
The service that we got from our Salesman was really helpful. We were insecure about the decisions and he lead us to the take the right decision considering our budget and necessities. We really recomme helpful. We were insecure about the decisions and he lead us to the take the right decision considering our budget and necessities. We really recommend Glen Toyota and Neil! More
by NYBER77
Other Employees Tagged: Bruce Rosales , Neil Dimaso
January 28, 2020
Very Easy to Work With From the time we submitted an online inquiry to the time we drove the care out of the lot, the staff at Glen Toyota was straightforward in conducting From the time we submitted an online inquiry to the time we drove the care out of the lot, the staff at Glen Toyota was straightforward in conducting the trade-in of our old vehicle and purchase of a new Rav4. We would do business with Glen Toyota again. More
by mikep3
Other Employees Tagged: Tom Distefano , Bill James
January 23, 2020
Good morning, this is the third time that I'm trying to complete your questionnaire. Everyone that I dealt with at Glen Toyota seemed very nice, although, I am concerned that the multi Shield warranty that complete your questionnaire. Everyone that I dealt with at Glen Toyota seemed very nice, although, I am concerned that the multi Shield warranty that I purchased on my used RAV4, is on the up-and-up. Hopefully no problems will arise where I may not have to use this coverage but if I do everything will be covered as stated by Mike and finance. Also on my mind is the fact that Mike said that I had 2-year free maintenance on the vehicle he said something to the effect that it's on my information in house. I am a little nervous because the last vehicle I purchased was a 2006 Toyota Corolla from Glen Toyota which was 13 years old, I am just hoping that I am at successful with this vehicle as the previous More
by NADINEKLEMER
Other Employees Tagged: John Doyle
January 21, 2020
Fantastic overall experience. Sheina & Richie truly did a great job to get me the deal I was looking for! Mike in finance was Fair, to the point, no BS!! I left the place with a new Highlander and more impor great job to get me the deal I was looking for! Mike in finance was Fair, to the point, no BS!! I left the place with a new Highlander and more importantly feeling great about the overall process! More
by Alex Y.
Other Employees Tagged: Richard Matos , Sheina Chinchay
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