Michael Edelman | Page 68

Great experience! Coming from someone who dreaded being suddenly on the market shopping for new new wheels, I had a wonderful experience w/ Auto Direct Cars. I original Coming from someone who dreaded being suddenly on the market shopping for new new wheels, I had a wonderful experience w/ Auto Direct Cars. I originally found them on the Internet, which led to checking out their vast inventory in person. I scheduled to see a particular vehicle, and was instantly impressed when the owner, Bob, answered the phone himself, and gave me his cell # for future reference, and has the most excellent and thorough phones skills. While on the lot, I stumbled upon a different vehicle I fell in love with, and ultimately ended up buying. No pressure from the staff whatsoever, so unlike many other pushy salesman on other lots I had already been to. At Bob's prices, any vehicle truly sells itself. Mike took me out on a few diff test drives, w/o any sales pitches and no hassles whatsoever. And before buying, Bob and Chad did everything they could to satisfy any and all concerns I had. Doug got me through the loan process quickly, once I was ready to buy... and was both exceptionally thorough and friendly throughout the entire process. Another worker even took me to the car rental agency to return my rental too, so I wouldn't have to wait on the rental agency. I am extremely satisfied with the entire experience. The entire staff was friendly, honorable. courteous, and sold me an excellent vehicle I hope to have for a long time, at a very reasonable price. Not only will I return there for my next purchase, but I'm already lining up other people I know, who are looking for vehicles now. Hands down, this has been the best car shopping & buying experience I've ever had. More

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Service oriented, no-pressure, responsive, and positive I bought a used Saturn Sky Redline and had a great experience at the point of sale. No pressure and great service. After leaving the dealership the I bought a used Saturn Sky Redline and had a great experience at the point of sale. No pressure and great service. After leaving the dealership the ABS service light came on. Then the engine light came on. I brought it right back and they immediately found the problem with a scanner. Based on their responsiveness I have great confidence this vehicle will be repaired at no cost to me. I will have to wait a couple of days for a part. Bob and Chad's responsiveness, honesty, and good nature are a breath of fresh air. I could be feeling quite unlucky, but instead I feel their dealership stands behind their work. Bob spent a lot of time with me to make sure I was comfortable with the sale. They deserve to get kudos for their customer care. They are second to none! Bob and Chad are truly invested in making my experience a positive one. What a great family! More

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Excellent Service for a First Car Buyer I originally visited the Delran location of Auto Direct Cars because of a listing I found online, though I didn't end up liking that model as much as I originally visited the Delran location of Auto Direct Cars because of a listing I found online, though I didn't end up liking that model as much as I thought I would. Auto Direct allowed me to browse the lot and provided a no-pressure buying experience; I received advice from an experienced and friendly salesman (Mike), who treated me like part of the family. My car had just arrived on the lot, and there was a small flaw in its upholstery, but AutoDirect fixed the problem for free. When it came time to pick and buy a car, I felt confident in my choice. I have had the car for a little over a week, and I love it. I could not have had a better first buying experience, and plan to return to AutoDirect when its time to purchase my next car. More

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Very Good Experience! Customer Service - They stood behind their vehicles to ensure I was getting a quality vehicle. Quality Of Work - Bob, Mike & Chad made sure that ev Customer Service - They stood behind their vehicles to ensure I was getting a quality vehicle. Quality Of Work - Bob, Mike & Chad made sure that every detail was taken care of on the vehicle I selected to ensure I was highly satisfied with my purchase... I was and still am! Friendliness - They were always very helpful with questions and even called me back to make sure I was happy with my purchase and that all was well & good. Great group of guys! Overall Experience - was a very good experience. If you are looking for a vehicle, do not pass up the opportunity to stop by to meet them and check out their abundant inventory and wide ranging selection of vehicles. Price - They have very good prices, I looked around on many website and walked many car lots, I would have to say that their price were much better than what I was seeing on the lots & online. Bob, Mike & Chad, Thanks Again! More

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Buying A Car Can Be Stressfull!! Buying a car can be stressful!! But at Auto Direct Cars they made my experience stress free. The staff is great!! No one is haggling over you trying t Buying a car can be stressful!! But at Auto Direct Cars they made my experience stress free. The staff is great!! No one is haggling over you trying to pressure you into something you don't want. They even helped me with financing my vehicle at a rate I can afford. Also the warranty and dealer perks are excellent!! Thank you Auto Direct Cars for making this the Ultimate Buying Experience!!! More

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if you want to know something about used cars go to auto direct cars. if you want to buy a used car go to auto direct cars. if you want to deal with honest people who won't rip you off go to auto direct car direct cars. if you want to buy a used car go to auto direct cars. if you want to deal with honest people who won't rip you off go to auto direct cars.bob,chad and the rest of the gang are all people with good integrity which is hard to find .these people know their business. they will take their time with you and answer all of your questions and take care all of your concerns.how i know that is because i have bought three cars from them never had any problems with any of my cars.they understand this economy and will do everything to put get you in a car so what are you waiting for get up off the couch and get over to auto direct cars and start enjoying the same things i'm enjoying a nice car not over priced you save on gas by going to one place one time great extended warranty and you'll also have a nice smile on your face everytime you get into your car. More

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This is my very first car purchase. I went in to get the 2007 mitsubishi spyder eclipse; a car i have wanted since high school. They were friendly and worked with me financially as I have meager means. I go 2007 mitsubishi spyder eclipse; a car i have wanted since high school. They were friendly and worked with me financially as I have meager means. I got a decent payment and they helped me in everything i needed. Its a beautiful car with a two year warranty. Satisfied. More

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I've been researching for a car for months now and I came across these guys on auto trader and just happened to click on their website when I saw all the great deals they had I couldn't help but to take came across these guys on auto trader and just happened to click on their website when I saw all the great deals they had I couldn't help but to take a ride up there. When I got there I was looking around with my dad and there wasn't any harassment from crazy salesman, they let us do our thing until we came to them and asked them about the vehicle. The guy Mike was very friendly and very nice! He got us the keys and he let us check it out. He took us on a test drive and he didn't bother us with all the 20 questions. Just friendly conversations! It was very welcoming and made everyone feel comfortable! When it was time to get into the money parts, Chad took care of us. He was also very kind. I told him my situation and having no credit and he really did take care of me. He gave me the best options for me. Everything he did was to help me out and I couldn't be anymore pleased with how everything went. It went so smoothly it was too good to be true! They care about their customers and they are willing to work with anything and anyone for the best thing for them! They where just so awesome and I definitely would go back and tell others to check them out too! Great cars, great prices, great people! I'm beyond satisfied with the whole thing!!! More

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Chad and Doug provided the perfect car buying experience. From start to finish the process was seamless and I was on my way in no time at all. I'd strongly suggest visiting Autodirect if your looking for an From start to finish the process was seamless and I was on my way in no time at all. I'd strongly suggest visiting Autodirect if your looking for an easy car buying experience and are tired of the "typical" car sales process. More

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There is a reason for all the buyer confidence and rain of 5 star reviews you'll see with this business. They say practice makes perfect. When you see the buzz words about Autodirect Cars, "Family owned of 5 star reviews you'll see with this business. They say practice makes perfect. When you see the buzz words about Autodirect Cars, "Family owned and operated across three generations for 60 years," it reads like any other advertisement to build confidence in potential buyers....until you walk through the door and learn exactly what those words mean in practice. In the past I've had my fair share of lemons and bad dealer experiences; I even had one person trying to sell me a car belittle me for being a woman by flat out saying that clearly I can only drive an automatic. Shopping for a car has always been a nightmare, so when my husband and I began looking for the car that will carry us through the first lap of our married lives together I dragged my heels. I've been down this road, I've seen it all, I can't stand used car dealerships. When my husband found the car matching our needs, and showed me the reviews (I won't buy CHEESE without a glowing review online, let alone a car) I consented to test-driving another potential vehicle despite my reservations. We arrived at the dealership at the beginning of a small snowstorm, and I walked through the doors believing I knew what to expect. The difference was palpable. My expectations for disaster were immediately put to rest as Chad came over, smiled, shook our hands, and handed us the keys to open it up and check it out. We were told if we wanted to test drive it, just let him know. And that was it. No high pressure, "must buy today" pushing, no salesperson hovering over us pointing out all the reasons we needed this car, no one even watching us as we had our first look. We had time to honestly go over it's values together; the freedom to discuss what we liked and what we didn't without any fear that we would be giving the dealer fuel to push the sale on us. The car was exactly as described online, and in better condition than we expected. We told them we'd like to do a test drive and they had the car prepped and ready to go in minutes. The test drive with one of their people in the back seat went swimmingly. Our passenger gave his honest opinion about the type of car it was, without any noticeable bias. When we returned they put the car back, and that was the last we saw of the gentleman that went out with us; our conversation in the car wasn't passed along to the dealer. By this time I was feeling confident in the car and the people I was buying it from, and we were introduced to Bob, who gave us the run down on the car, the buying process, and walked us through the steps we'd need to take to finance it. Not once did he push us towards the car or a decision, and when we needed to talk things over he walked a discrete distance away to let us come to our own conclusions. We needed the car. I wanted the car. It was a deal. We walked through the financing portion of the vehicle easily, during which time we shared easy conversations with the staff. When the bank was done with the paperwork and we were approved, Bob sat down with us again and explained how buying a separate warranty would work. Again we weren't pressured at all, and the experience felt like buying off a menu. The longest portion of the entire process was just signing all the paperwork. Every cost was itemized and explained, and any questions we had were answered comfortably and sensibly. We shook hands, I took the keys to my new 2000 Subaru Outback, and we were done. Or so I thought, given the usual experience. During our time inside, the snows had picked up, and we were driving the cars home on fresh, dry powder. We made it without any trouble (all-wheel drive to the rescue!) and I was surprised and delighted a short time later when I received a phone call from the dealership, from Bob personally, checking in to make sure we made it home safe. If it sounds like this review is over the top, you should know I am the type of person who will write a scathing review without the least bit of hesitation. I speak so highly of this dealership because I believe excellence should always be acknowledged, and I had an amazing experience buying my new car. This is not a dealership that wants you to buy their cars; this is a dealership that wants you and your friends and your family to have the confidence buy the rest of their cars from Autodirect, forever. tl/dr: This place is amazing, the staff is amazing, buy your car from them and I promise you will NOT be disappointed. More

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