Michael Eckard
Michael Eckard at Olathe Dodge Chrysler Jeep RAM

Michael Eckard

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.0
6 Reviews
4.0

6 Reviews

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6 Reviews of Michael Eckard

June 24, 2025

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Employee Rating

Michael had great customer service and very friendly. Even though I had made an appointment, I had to wait a while, but time by taking a walk so it wasn’t a huge deal More

by natalie20
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Recommend Dealer
Yes
Jun 24, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

June 24, 2025

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No hassle, accommodating, professional. Done on time, done correctly. Very consistent in the way they do things. More

by Fisherman0112
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Recommend Dealer
Yes
Jun 24, 2025

Olathe Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lucas Kay Service Manager 913-780-3700

June 24, 2025

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Although initially the service provided created a potentially very serious situation, Shawn Dearling took care of me and the situation with kindness i owning the responsibility of the inadequate serv More

by robert.j.hughes3
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Dearing

Jun 24, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you, Robert! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

June 20, 2025

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Wasn't keen on sharing any details regarding my vehicle with me. Very disappointed with the services provided More

by mjuricek
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Recommend Dealer
No

June 20, 2025

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We were told one thing and that didn't happen. For us to leave our vehicle on site for two weeks just to be looked at is unacceptable. More

by jcoxhpi
Recommend Dealer
No

Other Employees Tagged: Michael Eckard

Jun 24, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Lucas Kay Service Manager 913-780-3700

June 11, 2025

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Employee Rating

The service was great. He was knowledgeable and very helpful. He seems to what he is doing. More

by manningvm1230
Service Price Transparency
Service Time
Recommend Dealer
Yes
Jun 11, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700