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Michael Diebert
15 Reviews
15 Reviews
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15 Reviews of Michael Diebert
February 16, 2026
I brought my truck in because it has a grinding noise coming from the front end. These trucks are known to have IWE defects, and the noise typically happens when the temperature drops below 30 degrees. T coming from the front end. These trucks are known to have IWE defects, and the noise typically happens when the temperature drops below 30 degrees. The truck was in their service department for several days, and they told me they could not replicate the problem. Their solution was to tell me to buy new tires and then try again. This truck has also been eating the front tires, so when you combine excessive tire wear with a grinding noise, it is clear something is going on with the front end. Keep in mind, I purchased this truck for over $100,000 from this dealership, and at the time I also felt like I was taken advantage of on the interest rate because it was a rare truck I had ordered. Overall, it feels like this dealership cares more about sales and profitability than taking care of their customers after the sale. I believe they did a poor job troubleshooting a known issue instead of working toward a real solution. I was also in discussions about trading in this truck along with my wife’s vehicle and purchasing two new vehicles from them. After this experience, I am no longer certain I would buy from this dealership again. More
by jeff.pedroza
Verified Customer
January 20, 2026
Waiting room was great and comfortable , fix was fast and painless. Experience was great, would recommend. painless. Experience was great, would recommend. More
by SRD6482
Other Employees Tagged: Jeff DuVall
November 26, 2025
Actually dropped off with Art who is amazing. When picking up Jenna was on a call with a customer and Michael Diebert jumped in to assist me and get me going. Truly an amazing team!!! When picking up Jenna was on a call with a customer and Michael Diebert jumped in to assist me and get me going. Truly an amazing team!!! More
by bigcowboyal
Other Employees Tagged: Mary Jo "MJ" Fuletti, Art Flores, Jenna Varela, Allen Maillet
October 23, 2025
From the first time I stepped foot at Interstate, I was treated very well and felt like I was thoroughly and honestly dealt with treated very well and felt like I was thoroughly and honestly dealt with More
by AJBUFF7
Other Employees Tagged: Adrien Medina, Jeff DuVall, Mary Jo "MJ" Fuletti, Art Flores, Jenna Varela, Allen Maillet , Adrienne Snider
October 14, 2025
I had a great experience with Interstate and Michael. I would go back when I need service in the future. I would go back when I need service in the future. More
by lacarlson
Other Employees Tagged: Allen Maillet
October 11, 2025
Always great service at interstate Ford. Have been customer for many many years!!! Thank you Have been customer for many many years!!! Thank you More
by RMH464
Other Employees Tagged: Nick Velasquez, Rob Robison, Jeff DuVall, Steve Thompson, Michael Ververs, John Cook, Robbie Ververs, Jenna Varela
July 19, 2025
I purchased a used car that was not inspected properly. After four days of owning it, I brought it back to them. They said they could not find anything wrong with it. Then a senior mechanic looked at it an After four days of owning it, I brought it back to them. They said they could not find anything wrong with it. Then a senior mechanic looked at it and found something wrong. They had my car for five weeks, fixing a recall, the windshield, and the issue that they found. I feel like they sold me a piece of crap car. I’ve had it back for about a week and one of the two issues I was having is still unresolved. More
by lauren.griffith
Other Employees Tagged: Kelly Frank
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