Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.9
66 Reviews

Dealership Experience

13 yrs

Industry Experience

30 yrs, 8 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.9

66 Reviews

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66 Reviews of Michael Croom

March 10, 2026

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Employee Rating

Mike was amazing. He made sure that I got into the vehicle I love. He made sure I understood the entire process and made sure I was doing great after purchase. More

by RENEEDANIELLE
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

February 28, 2026

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Awanswered all my questions , very patient, and kind. Good sell person. Would came back again. More

by W.reese1
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Recommend Dealer
Yes

Other Employees Tagged: JACOB NEWBY

February 27, 2026

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Great service awesome salesman very kind and helpful made my car buying experience memorable Didn't take all day More

by ellenwitten6
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Recommend Dealer
Yes

February 25, 2026

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Top notch Sales Department! Michael Croom is a knowledgeable professional. I have purchased several vehicles with him over the years. I would recommend Jay Buick GMC to anyone l More

by MIKEJ
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Recommend Dealer
Yes

February 22, 2026

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Absolutely an amazing place to do business with and the response and respect was on point. More

by cihlar.j
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter , Allen

February 22, 2026

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Great customer service. Would do business with him again. Very nice person. Great job really More

by parrisj1
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Recommend Dealer
Yes

February 20, 2026

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I have been extremely fortunate over many years to have Michael Croom as my salesman at Jay Buick GMC. He is professional, courteous, knowledgeable and very welcoming. Every time I meet with Michael, I n More

by BERNAL4759
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Recommend Dealer
Yes

Other Employees Tagged: Dalton, Caroline and Melissa

February 18, 2026

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Employee Rating

When I walked in I was greeted with a smile everyone was warm and welcoming. Everything went very smoothly. Micheal Croom was very thorough and Dalton was also very accommodating so I highly recommend both More

by ms.lisae
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Recommend Dealer
Yes

Other Employees Tagged: Dalton

January 30, 2026

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I would like to say that the whole process of purchasing a car from Jay Buick GMC was a really easy process and all of the employees I came in contact with was very respectful. My salesman, Alon was one of More

by gnpwwk
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Recommend Dealer
Yes

Other Employees Tagged: Alon

January 21, 2026

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Employee Rating

They make buying a car easy no pressure no hassle. When my daughter gets ready to purchase her car we are coming to this dealership More

by ardaugherty
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

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