Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.8
30 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

30 yrs, 2 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.8

30 Reviews

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30 Reviews of Michael Croom

September 08, 2025

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Employee Rating

Very good service and communications, Impressed with the Service Departments Video Vehicle Inspection an Diagnostics. More

by michaelphillipsracing
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Recommend Dealer
Yes

Other Employees Tagged: Brian the Service Manager...

September 01, 2025

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Michael Croom went above and beyond to provide us with an acceptable offer. Thank you Michael. More

by wilsonjohn687
Sales Price Transparency
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Recommend Dealer
Yes

August 30, 2025

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Nicole was extremely helpful and knowledgeable about the vehicle. The car was sold before we were ready to purchase and she and the Manager went out of their way to find another for us. The staff at Jay Bui More

by JOANNEMILLSAPS
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen , Nicole

August 28, 2025

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Employee Rating

Mike worked with Naldo and we really appreciated both of them and their involvement. I will say we are not happy to have to wait over a week to have a most likely faulty back safety sensor to be LOOKED A More

by edujczo
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle in Warranty was great and so was Naldo. Very professional and forthcoming.

August 26, 2025

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The people at Jay GMC Buick are friendly and easy to work with. Great location too. More

by JJTAMAS
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tariq King, 5 stars

August 22, 2025

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Michael is very skilled at selling cars and experienced. We also really like Naldo and his quiet manner and principles. We really appreciated Melissa and how easy she made the form signing. This is our 4 More

by Regina
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Trade-in Experience
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Recommend Dealer
Yes

August 18, 2025

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Everyone was very kind and very helpful. They were able to get the job done quickly and explain the work they were doing! More

by shaneshannon
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

August 18, 2025

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Great experience. Quick and professional service. Very Friendly and my salesperson cam back and said hi to my while I was waiting. More

by rsaterlee
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

August 17, 2025

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Excellent is all could say, I will be doing all my service at Jay for now on. More

by MIKE@CROOKEDRIVERSUPPLY.COM
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

August 14, 2025

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Employee Rating

I don’t like to take time to give reviews, Brian did a wonderful job for me. Five stars. More

by HOMEDOC1
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

1

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