Michael Couturier
Michael Couturier at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Michael Couturier

Certified Sales Consultant

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of Michael Couturier

November 08, 2024

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Employee Rating

The associates were helpful and pricing was competitive even before starting negotiations. Treatment was fair and financial department was helpful and friendly. More

by MJJ66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Woodley, Lacey Skelton

Nov 11, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 01, 2024

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Employee Rating

Everyone was very nice and helpful from the beginning. The process was smooth, easy and most of all I got what I wanted! Let the team know I am a very satisfied customer! Sincerely, David Nicholson More

by davidnmarketing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Thurber

Oct 02, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

David, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 28, 2024

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The team at Shottenkirk Chrysler Dodge Jeep Ram Prosper, were very professional and delivered excellent service. From the application and pre-approval process, the experience was very pleasant and I got eve More

by davidnmarketing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Thurber

Sep 30, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

David, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 27, 2024

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i have called multiple times to get a check list on my new purchase taken care of an have yet to receive an answer. i guess that is what happens when you pay cash. An answer would be good or a phone cal More

by snabors
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

September 17, 2024

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I had to repeatedly call and email the sales person and finance department to receive any copies of my sales contract and loan paper work, I purchased the Lo Jack as part of the deal even though I did not More

by rm62764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jordyn Runte

Sep 18, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

August 14, 2024

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Employee Rating

Thank you for your efficiency. The guys were so helpful indeed.great job.awesome.execelkent More

by mvengeregisk39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Bantu, Marquis Seay , Ameer Maghembe, David Mata, Kevin Rusk

Aug 15, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 14, 2024

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Employee Rating

Found the perfect car for my son deal was easy and the process was very fast and simple. Will be back. More

by eddiebrown
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Eddie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

July 31, 2024

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Employee Rating

They were great from beginning to end. Even with our difficult truck in service they still went above and beyond to make that right while giving us an amazing deal on a mew one More

by chris@hookdtow.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

chris, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

July 28, 2024

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We really appreciated Blake’s help and the car dealership helping us get into a reliable vehicle. More

by kellie_spencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Garrett

Jul 29, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kellie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

July 17, 2024

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Employee Rating

Michael was a fantastic and professional salesman. Per our previous conversations, he had the make and model of the 2024 Jeep L I was interested in test driving, available for my appointment. The tes More

by Tpollard3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram and for sharing your amazing experience! We're thrilled to hear that Michael provided exceptional service and made sure everything was perfect for you and your family. We look forward to welcoming you back and continuing to provide top-notch service! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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