Michael Costello

Do your homework beforehand and BUYER BEWARE! Know what interest rate you qualify for before walking in. These guys are pros. Got saddled with a $6k warranty and $1k in add-ons I didn’t want or n Know what interest rate you qualify for before walking in. These guys are pros. Got saddled with a $6k warranty and $1k in add-ons I didn’t want or need. Michael looked at me and smiled as he slid a finance offer across the desk to me a full 3% higher than I pre-qualified with my bank and my credit is over 850 with all three bureaus. Left a message with Garrett after the purchase. 25 days later, he still hadn’t called back. Truck has a mechanical issue. Asked about it at purchase and got shrugged off “there’s no way I would know that”. Service department didn’t return first three calls and doesn’t even know if the warranty I got can be used there. At least I’m within 60-days… More

by FISH_WHISPERER Verified Customer Verified Customer

Report | Print

Mike and Tony where wonderful to work with, from start to finish, from helping understand, to finding the right vehicle, and the right deal for me. Mikes level of expertise and personability, made my experie finish, from helping understand, to finding the right vehicle, and the right deal for me. Mikes level of expertise and personability, made my experience Excellent! Tony made the end process fast and very effecient, it took little to no time to warp up. More

by Kevin Goldman Verified Customer Verified Customer

Report | Print

Thank you for everything good luck! !! See you next year th as ml you very much !! See you next year th as ml you very much More

by VGONZALEZ1028.1 Verified Customer Verified Customer

Report | Print

Totally awesome we were in and out within a couple of hours. Great interest rate. hours. Great interest rate. More

by JAMIEKPOP Verified Customer Verified Customer

Report | Print

Wonderful experience. Helped me find exactly what I was looking for at a price I could afford. Helped me find exactly what I was looking for at a price I could afford. More

by TAMILYNNGRAY Verified Customer Verified Customer

Report | Print

I bought a used car from Lithia and within a week I had electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said it was a 3K repair and I had to pay for it because it was not under warranty. They had my car for weeks and i got the run around the whole time. I will never bring my vehicle to Lithia again and neither will anyone i know. We would all drive to Carson City just not to deal with Lithia More

by sgmdeegan Verified Customer Verified Customer

Report | Print

Mike was great! Excellent service and he made the sale and trade in fast and easy from start to finsih! I love my new 2025 Hyundai Tuscon Hybrid. This is my 3rd ca Excellent service and he made the sale and trade in fast and easy from start to finsih! I love my new 2025 Hyundai Tuscon Hybrid. This is my 3rd car with Hyundai and will remain a loyal customer. Excelent service in all departments! Thank you Mike! More

Report | Print

They are professional people, and they will find a way to help you, and they are honest help you, and they are honest More

by COOKMARTHA344 Verified Customer Verified Customer

Report | Print

They delivered as promised and have followed up with offers to answer questions and concerns. offers to answer questions and concerns. More

by HESSDF Verified Customer Verified Customer

Report | Print

Good quality dealer with professional people. High tech modern vehicles with updated design features. Perfect High tech modern vehicles with updated design features. Perfect More

by RCARPENTER618 Verified Customer Verified Customer

Report | Print