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Michael Clay
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Michael Clay
Service Concierge
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
31 Reviews
My wife and I have called the West Chester, PA area home for the last 26 years. Although I have worked most of my business career in another industry, my father had worked in the auto industry for 32 years. I am thrilled to have finally been immersed in this industry as of 2021, and am now working at a top-notch dealer, with a great team that is dedicated to making sure that we do everything possible to give our customers a positive experience. Without our customers, we wouldn't be here.
Read moreDealership Experience
3 yrs, 1 mo
Industry Experience
3 yrs, 1 mo
Specialties & Trainings
Customer service and listening.
31 Reviews
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31 Reviews of Michael Clay
October 24, 2024
My day started off just looking. By the end of it I met Natalie a Down to Earth, Insiteful , helpful, kind and professional all around awesome person who helped my experience from t By the end of it I met Natalie a Down to Earth, Insiteful , helpful, kind and professional all around awesome person who helped my experience from the first hello. I recommend Subaru to anyone! So very grateful to her and her team mates. Keep up the good work! Karma is a real thing :) More
by mmwilliams1113
Other Employees Tagged: Keith Hawk, Nathalie Larrea
October 19, 2024
I experienced exceptional, respectful, kind, friendly service by a variety of people at Concordville Subaru: Michael and Mark in Service, Maddy Davis and Khaled in Sales, and Matthew in Financing. Thank service by a variety of people at Concordville Subaru: Michael and Mark in Service, Maddy Davis and Khaled in Sales, and Matthew in Financing. Thank you, Khaled, for the amazing deal!! More
by Maysoon818
Other Employees Tagged: Khaled Malik, Maddy Davis, Mark Rodgers, Susanne Verdeur, Matt Tannery
November 10, 2023
Everyone at Concordville Subaru was very easy to work with. The salesman Matt was personable, knowledgeable, friendly, and not pushy. He listened to what we wanted and was very helpful. I spoke with Mel with. The salesman Matt was personable, knowledgeable, friendly, and not pushy. He listened to what we wanted and was very helpful. I spoke with Melissa multiple times, and the customer service that I received was phenomenal. We are very pleased with our purchase & would definitely buy a car from them again. Concordville Subaru really stands behind their vehicles More
by JULIZMOMMA2811
Verified CustomerOther Employees Tagged: Tim Raysor, Melissa McElwee, Matt Fitzgerald
May 02, 2023
They are always available, prompt, fairly priced and friendly, we go there from Delaware because they are that good friendly, we go there from Delaware because they are that good More
by Wheesq
Other Employees Tagged: Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West , Marco Silva
April 27, 2023
I purchased my vehicle from Concordville Subaru and I have had all service and repairs performed at this dealership. The staff are great to deal with and they strive to do the best for their customers. I have had all service and repairs performed at this dealership. The staff are great to deal with and they strive to do the best for their customers. I would recommend this dealership. More
by KKCHAREST@GMAIL.COM
Other Employees Tagged: Melissa McElwee, John Brennan
April 26, 2023
At Concordville Subaru they strive to satisfy their customers. I purchased my vehicle from them and I have had all service and repairs done there. I would recommend this dealership. customers. I purchased my vehicle from them and I have had all service and repairs done there. I would recommend this dealership. More
by KKCHAREST@GMAIL.COM
Other Employees Tagged: Melissa McElwee, John Brennan
April 21, 2023
Nice quiet environment and very nice staff and techs. The showroom and waiting area were very clean. The showroom and waiting area were very clean. More
by TOMSICOLI
Other Employees Tagged: Tiffany West
April 17, 2023
I’ve owned high end luxury cars for decades. Benz, Infiniti, Cadillac, etc. this is my first practical car. First, I love the car. And now that I’ve had service, you should know that never have Benz, Infiniti, Cadillac, etc. this is my first practical car. First, I love the car. And now that I’ve had service, you should know that never have I dealt with a nicer, more efficient group, you guys are great. More
by rkmrob64
Other Employees Tagged: Melissa McElwee
April 12, 2023
Scheduled, performed repairs and completed same day. Have never had bad experience in years of dealing with service department. Have never had bad experience in years of dealing with service department. More
by HERTSUSAN
Other Employees Tagged: John Brennan, Tiffany West
April 12, 2023
Very polite and helpful. First time I’ve been to this dealership for service. They were very thorough. We will be back. First time I’ve been to this dealership for service. They were very thorough. We will be back. More
by MARKTLYNCH
Other Employees Tagged: John Brennan
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