Melissa McElwee
Melissa McElwee at Concordville Subaru
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Melissa McElwee

Assistant Service Manager

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
705 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

14 yrs

Languages Spoken

English English

4.9

705 Reviews

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705 Reviews of Melissa McElwee

August 07, 2024

Dealership Rating
Employee Rating

Melissa has handled my service conversations on the past few service visits (all routine). She's a great representative of the high-quality service I always get at Concordville Subaru. She explained the wo More

by babirmingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Concordville Subaru responded

Hi babrimingham, Your satisfaction is our motivation! We're glad you had a positive experience with us. Sincerely, Moe Laraki - General Manager

August 04, 2024

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This is a beautiful dealership. I reached out to Mary as a repeat customer and was treated as though I purchased my car here, even better. Mary, Mel and Matthew went beyond what any More

by BRZ Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Carpenter, Mary Thompson, Joel Johnston , Larry (Parts)

Aug 05, 2024

Concordville Subaru responded

Hi Thank you for the glowing review! We're dedicated to providing exceptional service. Sincerely, Moe Laraki - General Manager

April 25, 2024

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Great people and very helpful. Everyone was so nice. I got a great deal on my vehicle More

by mikealvisi
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Recommend Dealer
Yes
Apr 26, 2024

Concordville Subaru responded

Hi mikealvisi, Thank you for the fantastic review! We're glad you had a positive experience with us. Sincerely, Moe Laraki - General Manager

March 12, 2024

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Anthony was easy to work with. The 1st car wasn't satisfactory, thankfully there was another available that we could work with. More

by LVB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello

Mar 13, 2024

Concordville Subaru responded

Hi LVB, Thank you for your kind review. We are glad to hear Anthony was excellent to work with during your purchase. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

March 09, 2024

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What a great expierence working with Nathalie at Concordville Subaru! She made the entire car buying process, from start to finish, so easy and a blast! She answered every one of our questions with More

by Meghan Draper
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Concordville Subaru responded

Hi Meghan Draper, Thank you for your 5-star review. We are delighted to hear Nathalie made your car-buying process excellent. We hope to see you on your next visit. Take care. Sincerely, Moe Laraki - General Manager

December 05, 2023

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We had a great experience at Concordville Subaru buying a used Honda Pilot. There were some issues with the windshield that we identified before buying the car and they promised to fix them. All seemed fine More

by DanH
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor

Dec 06, 2023

Concordville Subaru responded

Hi DanH, We appreciate 5-star review. We are delighted to hear you had excellent experience with purchase of your new Honda Pilot. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

November 10, 2023

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Everyone at Concordville Subaru was very easy to work with. The salesman Matt was personable, knowledgeable, friendly, and not pushy. He listened to what we wanted and was very helpful. I spoke with Mel More

by JULIZMOMMA2811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2023

Concordville Subaru responded

Hi JULIZMOMMA2811, Thank you for your 5-star review. We are glad to hear Melissa and Matt were excellent during your car-buying experience. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

August 25, 2023

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Amr Rizk was an amazing sales person that we dealt with. He listened to what we had in mind and was looking for in a new car. He helped us to achieve that and didn’t try to steer us to something that had mo More

by amottinger
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 28, 2023

Concordville Subaru responded

Hi amottinger, Thank you for your 5-star review. We are delighted to hear Amr was excellent throughout your purchase. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

August 05, 2023

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Employee Rating

Great transaction, very painless. Concordville made sure auto was perfect and Brandon was great to work with More

by thewardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Hawk , Brandon Neuberger

Aug 07, 2023

Concordville Subaru responded

Hi thewardo, We appreciate your 5-star review. We are delighted to hear Brandon was excellent during your purchase. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

June 12, 2023

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Employee Rating

Best automotive buying experience I ever had. No pressure. Even walking into the Finance person, I brought a bank draft and he had all the paperwork all completed, he didn’t try to sell me any w More

by thomias67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Hewetson

Jun 12, 2023

Concordville Subaru responded

Hi thomias67! I'm so glad to hear that you had such an excellent experience with us at Concordville Subaru! Thank you for taking the time to write about your experience with us! We hope to see you again soon! Have a great day! Megan Karwoski Marketing Manager

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