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Michael Carrasco
Michael Carrasco at Diamond Valley Honda

Michael Carrasco

Service Manager

Diamond Valley Honda

300 Carriage Cir
Hemet, CA 92545

4.5
9 Reviews
4.5

9 Reviews

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9 Reviews of Michael Carrasco

December 21, 2024

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Employee Rating

They did it quick and easy. They don’t really oversell at all. Good choice. More

by mulligangabriel2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Sanchez, Ed (Jr.) Pina, Luis Hernandez

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Dec 23, 2024

Diamond Valley Honda responded

Hi Mulli, we're glad the process was quick and easy, and that you appreciated our no-pressure approach at Diamond Valley Honda. We hope to see you next time! Enjoy your new ride!

December 14, 2024

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Employee Rating

Great communication quick clean work thank you team thank you and thank you and thank you and thank you More

by Mariooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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Dec 16, 2024

Diamond Valley Honda responded

We're delighted to hear about your positive experience with our team at Diamond Valley Honda! Thank you for the kind words and support. We look forward to serving you again in the future!

December 06, 2024

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Employee Rating

Service dept. Is great. Easy appointment on line and wait was minimal this last visit More

by jmccsilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Price, Ulises Flores-Morales

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Dec 06, 2024

Diamond Valley Honda responded

We really appreciate you taking the time to leave Diamond Valley Honda this awesome review, thank you!

November 14, 2024

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Employee Rating

Thank you so much Marco Cardenas he’s the best agent! Im gonna recommend him and diamond valley to my friends and relatives. Good Job Marco 😍 More

by jhoyramos429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Phenice, Ulises Flores-Morales, Gilbert Jose, Maryann Smith

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Nov 15, 2024

Diamond Valley Honda responded

We're delighted to hear that Marco provided such excellent service at Diamond Valley Honda! Thank you for recommending us to your friends and family. We appreciate the support!

March 29, 2024

Dealership Rating
Employee Rating

This “manager” has the worst customer service ever. He is super unprofessional instead of helping customers with their situation he laughs in their face and tells the customer that it is their fault. More

by Hb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 13, 2024

Diamond Valley Honda responded

Hello, Please know that your feedback is important to us here at Diamond Valley Honda and we would appreciate the chance to speak with you about the level of customer service you received from our team. At your convenience, give us a call so we can discuss this in greater detail. Sincerely, Customer Service Team Diamond Valley Honda (951) 389-7582

January 16, 2024

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Employee Rating

They were very transparent, honest, and flexible with pricing. Made the experience of buying my first car very very easy. More

by Olivia Wheeler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 06, 2024

Diamond Valley Honda responded

We appreciate your positive feedback. Transparency and honesty are important to us at Diamond Valley Honda when working with our customers, especially during significant milestones like buying a first car. We're glad you valued this approach.

November 08, 2023

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Employee Rating

Very clean great customer service employees are knowledgeable and friendly great deals met my needs More

by Todd.ali0601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Phenice, Michael Murrietta, Adam Sanchez, Isay Cazares, Chris Price, Ulises Flores-Morales, Luis Hernandez, Maryann Smith , Jesse Garcia

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March 24, 2023

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Employee Rating

Excellent. . beyond happy.. will be going back.. great ppl. Great service. Quick and easy. Number one in my book More

by Torres.ja.Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Murrietta, Adam Sanchez, Isay Cazares, Chris Price, Ulises Flores-Morales, Luis Hernandez, Maryann Smith , Jesse Garcia, Edgar Velazquez

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Apr 07, 2023

Diamond Valley Honda responded

Thank you for this positive 5-star rating and we look forward to seeing you back again at Diamond Valley Honda in the future.

January 20, 2020

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Employee Rating

Very helpful sales person 😀second car I buy in the past 5 months...would recommend this dealership to close friends ..The salesman explained how the car features very well More

by Jose solis
Recommend Dealer
Yes

Other Employees Tagged: Christian Lopez , Javier Anguiano, James Gardiner, Jazmen Robles, Joseph Figueroa

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