Michael Burton

I sold vehicles for 8 years, so I know the business, how it works and have reasonable but high expectations. James Brooks was fantastic! Not only did he meet my vehicle and payment needs, but he also made t it works and have reasonable but high expectations. James Brooks was fantastic! Not only did he meet my vehicle and payment needs, but he also made the process quick and efficient. I picked out a vehicle and agreed up payment in the morning and came back in the afternoon to pick it up and was out the door in 30 minutes. A special thanks also to the General Sales Manager, Rob Love for making me feel welcome and to Michael Burton for his no pressure and fact-based approach when it came to F&I. Great experience start to finish. Thank you again, James for your excellent service...I have no doubt you will continue to do very well at Suburban; they are lucky to have you! More

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Kory Johnson sold my daughter a 2015 Ford Focus and she was so happy! Less than 1500 miles and 2 1/2 months later it needs over $6000 in repairs. It makes you wonder what is actually inspected on a use was so happy! Less than 1500 miles and 2 1/2 months later it needs over $6000 in repairs. It makes you wonder what is actually inspected on a used car before it is resold. I spoke to Kory's manager (Brian Plauman) who said "his hands were tied". What happened to "Do the right thing". At a minimum they could have discounted the labor to repair. So disappointed! More

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