Michael Brooks
Michael Brooks at Clay Subaru

Michael Brooks | Page 2

Sales Consultant

Clay Subaru

842 Providence Hwy
Norwood, MA 02062

Contact Me
5.0
38 Reviews

I have been at Clay Subaru for a many years now and love helping customers enjoy their car buying experience. The only way to insure that is to listen to my clients, understand their wants, needs and expectations. The rest is a smooth,fun transition into their new car for years to come

Dealership Experience

11 yrs, 4 mos

Industry Experience

14 yrs, 8 mos

Specialties & Trainings

Subaru Certified

Dealer Rater Certified

5.0

38 Reviews

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38 Reviews of Michael Brooks

December 11, 2018

Dealership Rating
Employee Rating

Wonderful experience The employees at Clay Subaru are very friendly and helpful. I have purchased 5 vehicles from the dealership and the salespeople were very friendly and More

by Lucymm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Krasinski, Tony Chahwan, Edwin Hernandez, Oscar LiDonni, Bethann Monegro , Joseph Allain, Patrick Francillon, John Malloch, Robert Montpelier

Dec 14, 2018

Clay Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

May 24, 2018

Dealership Rating
Employee Rating

Great and QUICK car buying experience This is My second vehicle purchase from Clay. Generally purchasing a car can be a stressful experience. But Mike was awesome. He answered all my quest More

by KFrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2018

Clay Subaru responded

We are glad Mike provided you with a stress free experience! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2018

Dealership Rating
Employee Rating

Repeat customer This is our 2nd purchase from this dealership. They were very accommodating, worked with us on our trade in issues, and stayed after the dealership cl More

by CLQUAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Francillon, Brian Hebert

May 09, 2018

Clay Subaru responded

Congratulations on your second purchase from our dealership! We hope to be of service to you again in the future. Best wishes, Clay Subaru

May 07, 2018

Dealership Rating
Employee Rating

New bmw I walked into clay and was immediately approached by mike brooks, clean cut and approachable man. I new what car I wanted when I walked in and mike ne More

by Bmw kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Allain

May 09, 2018

Clay Subaru responded

We're pleased to hear we could make this such a simple and convenient process for you! If you have any questions about your new vehicle, please don't hesitate to give us a call. Safe travels!

May 09, 2018

Clay Subaru responded

We're pleased to hear we could make this such a simple and convenient process for you! If you have any questions about your new vehicle, please don't hesitate to give us a call. Safe travels!

May 02, 2018

Dealership Rating
Employee Rating

Things Got Better (Revised) My first review of Clay Subaru was a bad one, but once Oscar LiDonni, the General Manager contacted me, things definitely got better. He truly went o More

by NotHappy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar LiDonni , Fitzroy Black, Jenny Norton

Jun 19, 2018

Clay Subaru responded

Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. If you are willing to give us another chance, please contact our General Manager, Oscar LiDonni at olidonni@claycars.com so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Subaru

May 17, 2018

Clay Subaru responded

Hi Alecia, If you could please reconsider your review left on dealerrater/cars.com we would greatly appreciate it. Thank you and please feel free to reach out to me with any automobile concerns (whether you reconsider the review or not.) Best Regards, Oscar LiDonni Clay Subaru

May 01, 2018

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Employee Rating

My first finance- 2014 Kia Forte After many older unreliable cars, I decided that it was time to finance my own car. Mike made it so easy and the process was much quicker than I expec More

by alextgif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Allain

May 09, 2018

Clay Subaru responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 28, 2018

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Employee Rating

Clay Subaru Easy no presssure buying experience. Shopped around & found Clays pricing to be inline with other dealerships. However the buying experience & sales s More

by mmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Allain, Allison LeJeune

April 13, 2018

Dealership Rating
Employee Rating

Great experience buying my used 2015 Honda Civic. The car looked and ran like a brand new car upon delivery. Thank you to Mike and the entire sales team. More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Hebert

April 06, 2018

Dealership Rating
Employee Rating

Fantastic Mike Brooks was so easy to deal with. willing to work with me flexible. they were great in regards to pickup, getting my registration and inspection stick. I would use Mike again Thanks More

by FERNANDESKENNETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Allain, Patrick Francillon

March 31, 2018

Dealership Rating
Employee Rating

Great Experience I began my search online and Clay responded to all of my questions quickly and completely. I had explained that I was looking to purchase a car prior More

by SUBARUGIRL23
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Allain

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