Michael Bradford | Page 4

I called about a recall. They said that they would order the part and call me at the end of the week. Three weeks later I called and they said the person I spoke to retired a They said that they would order the part and call me at the end of the week. Three weeks later I called and they said the person I spoke to retired and “ I guess nobody called”. The service experience had been improving, but now I guess I will have to go back to Sunset Ford. It’s a shame since purchased at least 9 vehicles there. More

by tonyfoxxy Verified Customer Verified Customer

Report | Print

Well it's been 3 weeks and I still have not got my release letter they was supposed to fix the fender on my truck and it's still not fixed I have got no calls or nothing let me know when it's going to release letter they was supposed to fix the fender on my truck and it's still not fixed I have got no calls or nothing let me know when it's going to happen More

by Phillipcrockett54 Verified Customer Verified Customer

Report | Print

Kevin Berry has been an absolute treat to work with. They always put the customer first and make sure communication is kept throughout the entire process. Chelsea in Service has kept me constantly updat They always put the customer first and make sure communication is kept throughout the entire process. Chelsea in Service has kept me constantly updated with the status of the vehicle and answered any questions. I may have. I have a new favorite Ford dealership and it’s Beuckman Ford. More

by samsummit22 Verified Customer Verified Customer

Report | Print

Very pleasant atmosphere, Very nice people and they have created a great place to buy a new car. Loved our sales lady she new everything created a great place to buy a new car. Loved our sales lady she new everything More

by verntracy Verified Customer Verified Customer

Report | Print

I’ve been coming to Bo Beuckman since 2011 and have always been pleased with our experience. This time, thanks to Becky Johnson we can affirm our trust and pleasant experience with Bo yet again. After always been pleased with our experience. This time, thanks to Becky Johnson we can affirm our trust and pleasant experience with Bo yet again. After our Escape got hit and totaled this time (after the previous Escape was totaled by hail) we came back to the best dealership in the area and were treated with kindness, respect and honesty as we always have been. Becky was great helping us get the right Bronco Sport for our needs and being patient as we dealt with the insurance company. The added touch of changing our Ford Pass over to the new Bronco Sport for us was icing on the cake. (The Badlands is awesome but the Outer Banks was a better fit for us). She and the rest of the team really were outstanding. Also thanks to Trey in the body shop for dealing with insurance and our totaled Escape. We highly recommend using Bo Beuckman for a new or used vehicle and Becky will help guide you every step of the way. More

Report | Print

I went to purchase a new 2021 Ford F150 Platinum, listed online for a sales price of $59,020.00(I have time stamped proof of this price). After my test drive, I informed the sales rep that I wanted to purc online for a sales price of $59,020.00(I have time stamped proof of this price). After my test drive, I informed the sales rep that I wanted to purchase the vehicle. 15 minutes later I'm heading back to the dealership with my trade in. I get a call from the sales rep saying they've made a "mistake" and now the vehicle price is $62,500.00. A FULL $3500 more than the advertised website price. I'm not an attorney, but feel this clearly breaks Missouri's Bait and Switch laws around advertised prices. I spoke to the sales manager - Mike - and requested they honor the advertised price. Mike was not willing to offer any help. In fact, he told me they were under no obligation to honor any price listed online or on the lot. I will never step foot on this dealership again and would suggest anyone looking for a square deal do the same. More

Report | Print

Great experience Mike Bradford and Dave Bunyard were great to work with on the purchase of my F 150. Both men were professional in dealing with me. I also had the plea Mike Bradford and Dave Bunyard were great to work with on the purchase of my F 150. Both men were professional in dealing with me. I also had the pleasure to meet Mr. Beuckman who added that if there was anything I needed to let him know. it was a great experience and would invite anyone to go to them for all your car and truck needs. thanks for a great job. More

Report | Print

The place to go I don't think there is another dealership in the area that will take the extra steps to make sure the customer is completely happy before, during and I don't think there is another dealership in the area that will take the extra steps to make sure the customer is completely happy before, during and after they make the sale. I have more than three decades of experience with car dealerships and unfortunately, most of them were bad but that wasn't the case with Bo Beuckman Ford. More

Report | Print

very wonderful Beuckman Ford has been our dealer for years. Their staff and customer service are excellent. We really like our new F150 supercab. Thank you very m Beuckman Ford has been our dealer for years. Their staff and customer service are excellent. We really like our new F150 supercab. Thank you very much. More

Report | Print

This was the most outstanding purchase experience my wife and I have ever had. Ed Cabanas was great to work with and very knowledgeable. He also did the best job of going over all the features once we had and I have ever had. Ed Cabanas was great to work with and very knowledgeable. He also did the best job of going over all the features once we had bought the Escape. Mike and Larry went above and beyond making sure our purchasing experience was as enjoyable as possible. Monica was great and we look forward to meeting with her again. Superb job by all including the Finance Dept. Thanks!! More

Report | Print