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Michael Bateman

Overview Reviews (103) Inventory (351)

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Michael Bateman

Michael Bateman | Page 10

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.3

103 Reviews

Overview Reviews (103) Inventory (351)

4.3

103 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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103 Reviews of Michael Bateman

February 13, 2026

Dealership Rating

Employee Rating

The staff recognized me as soon as I walked in the door and were prompt and courteous with their updates are going my vehicle. and were prompt and courteous with their updates are going my vehicle. More

by First Time Buyer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Feb 13, 2026 -

Joe Machens Capital City Ford responded

Thank you for noting how quickly we greeted you and kept you informed during your Ford F-150 service. Michael and our team appreciate your feedback and look forward to assisting you again.

February 13, 2026

Dealership Rating

Employee Rating

by First Time Buyer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Feb 13, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your review. We’re glad Michael and the team greeted you right away and kept you updated while servicing your Ford F-150. We look forward to assisting you again.

February 12, 2026

Dealership Rating

Employee Rating

Fast work Mike was great, very helpful and efficient with the work being done on my car. the work being done on my car. More

by ELIZABETHCRAVENS1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Feb 12, 2026 -

Joe Machens Capital City Ford responded

Thanks for the five-star rating. We’re glad Michael was helpful and kept the service on your Ford Escape moving swiftly. Please reach out if you need anything else.

February 10, 2026

Dealership Rating

Employee Rating

Had a recall, it got fixed They said it would take 1 to 7 hours. Took a little over 2. Was nice, but being out of town made it tough to plan. hours. Took a little over 2. Was nice, but being out of town made it tough to plan. More

by pkelley33

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Feb 11, 2026 -

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

February 07, 2026

Dealership Rating

Employee Rating

Always had good service work done. When there has been a problem Michael and others have resolved it in a timely. Michael is knowledgeable and responsible and has acted in the best int When there has been a problem Michael and others have resolved it in a timely. Michael is knowledgeable and responsible and has acted in the best interest of the customer. More

by lanets

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Feb 08, 2026 -

Joe Machens Capital City Ford responded

Hello, we appreciate your continued trust in our service team. We’re glad Michael and the team could promptly address any concerns with your Ford F-150 and that his expertise and care made a difference. Thanks for the five-star rating, and we look forward to assisting you again.

February 05, 2026

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Employee Rating

I have a 2023 Ford edge and I am on my 4th battery. Seems like all they've done is a draw test on the battery. Doesn't seem right to me. Michael seems like I'm a bother to him Seems like all they've done is a draw test on the battery. Doesn't seem right to me. Michael seems like I'm a bother to him More

by tomdickey1957

Verified Customer

Recommend Dealer

Other Employees Tagged: Michael Bateman

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Feb 11, 2026 -

Joe Machens Capital City Ford responded

Tom, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. GSM - Harold Love hlove@machens.com

February 05, 2026

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Employee Rating

They were good to work with. Kept me well informed and updated I'll be back Kept me well informed and updated I'll be back More

by derek.eoff

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Feb 05, 2026 -

Joe Machens Capital City Ford responded

Thank you for trusting us with your Lincoln Navigator service. We’re glad Michael kept you informed and made the process smooth. We look forward to welcoming you back.

February 05, 2026

Dealership Rating

Employee Rating

They do a great job They get us in as soon as they can do our appointment our appointment More

by Clb0756

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Feb 05, 2026 -

Joe Machens Capital City Ford responded

We’re glad we could fit your appointment in promptly and that you’re happy with the service. Thank you for trusting us with your Ford, and please let us know if we can assist again.

February 04, 2026

Dealership Rating

Employee Rating

The guys in the service department are great, super friendly. Made sure we were aware of the issue, and let us know what steps they were taking to get my car back on the road. Thanks! friendly. Made sure we were aware of the issue, and let us know what steps they were taking to get my car back on the road. Thanks! More

by JEMEEP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Feb 04, 2026 -

Joe Machens Capital City Ford responded

We appreciate you highlighting our service department’s friendly approach. We’re glad our team kept you informed and got your Ford back on the road. Thanks for the kind words!

February 02, 2026

Dealership Rating

Employee Rating

Got the work completed and listened to my needs I will bring my car back in when needed bring my car back in when needed More

by JANETMORRIS11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Bateman

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Feb 03, 2026 -

Joe Machens Capital City Ford responded

We’re happy Michael could address your needs on your Ford Explorer. We’ll be ready whenever you need service again. Thank you for choosing us.

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