Michael Ball

Thank you for your "seamless" handling of my transaction. It was smooth and without too many "suprises" It was smooth and without too many "suprises" More

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Never thought in 1 million years would the dealership pay me for my trade in. Got me into a new vehicle and put my family in a way better position. Couldn’t be more happy with my experience there and Thankfu me for my trade in. Got me into a new vehicle and put my family in a way better position. Couldn’t be more happy with my experience there and Thankful was at the head of it all. More

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I normally despise the car buying process. However, this time it was pleasant from start to finish. However, this time it was pleasant from start to finish. More

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Everyone at the dealership was friendly and helpful in making the car buying process easy and painless making the car buying process easy and painless More

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Michael Ball was easy to work with an was responsive to all my questions I came from out of state to make a purchase it went smooth as can be ask for Michael ball all my questions I came from out of state to make a purchase it went smooth as can be ask for Michael ball More

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All staff were very welcoming from the moment we walked in. Everything moved efficiently as well. Michael, the sales associate I worked with, went and transferred plates while I finalized my purchase with in. Everything moved efficiently as well. Michael, the sales associate I worked with, went and transferred plates while I finalized my purchase with a member of the finance team. Very smooth operation. More

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The process for getting an estimate on a trade-in is flawed as I couldn't get even a ball-park idea of what they would pay me for a trade-in (just a verbal assurance that "I think we can do better than flawed as I couldn't get even a ball-park idea of what they would pay me for a trade-in (just a verbal assurance that "I think we can do better than that" when I told them the KBB and CarMax valuations) until day of pickup and then it was more than $1,400 under the lowest estimate. I would not have done a trade-in had I been provided the information. It felt like a bait and switch. Plus, there was a lack of explanation about the 2-year maintenance and add-on service plans ahead of time. Untimely information at the point of writing a very large check was stressful and not customer-oriented. It took three tries to get the final sales figures to be accurate. More

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The dealer and sales person was amazing to work with and made sure the truck was in great condition before driving off the lot. I plan on working with them again. made sure the truck was in great condition before driving off the lot. I plan on working with them again. More

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I have always had great experiences at Ed Martin. Michael Ball continued in that same way. Michael Ball continued in that same way. More

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Best customer service I’ve received from Michael Thanks Mark Hv a good day See ya soon Mark Hv a good day See ya soon More

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