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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 5

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.6
173 Reviews

Dealership Experience

1 yr, 7 mos

Languages Spoken

English English

Spanish Spanish

4.6

173 Reviews

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173 Reviews of Mellie Morales

April 10, 2026

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Employee Rating

Honda rep was very helpful. The service went by quick. I would like to go back More

by jonb20_13
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Service Time
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Recommend Dealer
Yes
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Apr 13, 2026

Gardena Honda responded

We’re delighted to hear about your positive experience! It’s great to know our team provided helpful service and a quick turnaround. We look forward to welcoming you back soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 09, 2026

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Wasn't to happy the first time I went to this dealership but I believe they met my needs in the end. More

by DEYVICONTRERAS99
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Trade-in Experience
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Recommend Dealer
Yes
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Apr 10, 2026

Gardena Honda responded

It's great to hear that we were able to meet your needs, Deyvi. We strive to improve and provide a positive experience for all our customers. Your feedback is invaluable, and we're glad you gave us another chance. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 09, 2026

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I had a great experience with Gardena Honda. The center is very welcoming and spacious as well as customer forward with features and overall comfort. I worked with Serge who was helpful and info More

by WHITNEYSUGHROUE
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Recommend Dealer
Yes
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Apr 10, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience! We’re glad you found our space welcoming and that Serge, Nader, and Nathan were able to assist you so effectively. Your recommendation means a lot to us. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 08, 2026

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They made sure to advocate for their policies and deals. They were very friendly and welcoming. More

by JENNAREVALO19
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Recommend Dealer
Yes
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Apr 09, 2026

Gardena Honda responded

We're glad to hear you felt welcomed and supported during your visit! Our team is dedicated to providing a friendly experience while advocating for the best deals. Your kind words mean a lot to us. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 07, 2026

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Employee Rating

My experience was great very helpful and trueful and patient with customers and very polite More

by SANDRABENNETT8681
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Recommend Dealer
Yes
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Apr 09, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience! Our team takes pride in being helpful and patient, ensuring every customer feels valued. Your kind words motivate us to keep delivering excellent service. We look forward to welcoming you back! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2026

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Got me checked in quickly. Did what needed to be done. Great customer service. Friendly staff with great communication. More

by mrlaudermilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2026

Gardena Honda responded

We’re so glad to hear you had a smooth check-in experience! Our team strives to provide excellent service and clear communication, so your kind words mean a lot to us. Thanks for sharing your positive experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 02, 2026

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The best honda dealer hands down ! ! I appreciate that they make sure you are satisfied and are able to leave with a new car the same day. OMG dont even get me started on the amazing wo More

by ROCIOELOZOYA04
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Amine , Luis

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Apr 03, 2026

Gardena Honda responded

We're so glad to hear about your incredible experience! It's fantastic that Amine and Luis made you and your sister feel comfortable during your visit. Enjoy your new 2026 Honda Civic, and thank you for sharing your kind words! Your satisfaction means the world to us. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 02, 2026

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Employee Rating

I came in for an oil change and Jairo assisted me and advised me of services I needed and advised me to get the full service to save money. More

by alisa_harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Baeza

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Apr 03, 2026

Gardena Honda responded

We're so glad to hear about your positive experience with Jairo! It’s always our goal to provide helpful service and valuable advice. Your satisfaction means a lot to us, and we’re here for any future needs you may have. Enjoy your drive! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 02, 2026

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Employee Rating

Nader and Tony were amazingly great I love their customer service. I will highly recommend others More

by TRINITEEHALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nader and Tony

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Apr 02, 2026

Gardena Honda responded

Thank you for your kind words! We're so glad to hear that Nader and Tony provided you with such a great experience. Delivering excellent customer service is always our goal, and it means a lot to know they made a positive impression. We truly appreciate your recommendation and look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 01, 2026

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Employee Rating

All the staff showed great customer service. Met all my needs in a timely manner More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Guerrero

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Apr 02, 2026

Gardena Honda responded

We’re so glad to hear you had a wonderful experience! Our team works hard to meet our customers' needs, and it’s great to know they succeeded with you. Your kind words motivate us to keep delivering excellent service. Looking forward to seeing you again soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

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