Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 4

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.6
173 Reviews

Dealership Experience

1 yr, 7 mos

Languages Spoken

English English

Spanish Spanish

4.6

173 Reviews

Write a Review

173 Reviews of Mellie Morales

April 16, 2026

Dealership Rating
Employee Rating

Really great experience. I got approve, quick, and I love my car drive. Smooth and a really good gas saver. The salesperson Dulce was great and really nice well, definitely re More

by ALVARADOERI90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dulce cuahuizo

Apr 17, 2026

Gardena Honda responded

Thank you for the kind words! We’re so glad to hear you had a great experience and that the process was quick and smooth. Congratulations on your new ride! We love that you’re enjoying the drive and the fuel efficiency. Dulce will be thrilled to hear your shoutout. Welcome to the family! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 16, 2026

Dealership Rating
Employee Rating

Nader and Mili were so attentive with my car purchase. Honestly I was only there to look and I ended up purchasing. They made my experience wonderful. More

by ANAREYES0617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nader

Apr 17, 2026

Gardena Honda responded

It’s fantastic to hear that Nader and Mili made such a positive impression during your visit! We love when our team can turn a simple look into a delightful car purchase experience. Enjoy your new ride, and thanks for sharing your experience with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 15, 2026

Dealership Rating
Employee Rating

Great service, friendly attitudes and repairs / service done right and in a timely manner, will definitely come back. More

by RASTEIRA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ARTURO JAUREGUI

Apr 16, 2026

Gardena Honda responded

Thank you for the kind words! We’re glad to hear you had a great experience with our team and that everything was completed properly and on time. Providing friendly, reliable service is what we’re all about. We appreciate your support and look forward to seeing you again next time! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 15, 2026

Dealership Rating
Employee Rating

I bought Honda Prologue last August at Gardena Honda. One month ago, the built-in google map did not work suddenly. I visited there to fix it, but a service advisor check it directly without forwarding t More

by bnbdepot2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Bernaba

Apr 16, 2026

Gardena Honda responded

We understand your frustration with having to return to address this issue. It's never our intention to inconvenience our guests like this and we regret that your first visit didn’t result in a definitive fix. We also hear your concerns regarding the availability of loaner vehicles. We always want to be as accommodating as possible to our guests, and we will certainly be taking your feedback into account. I would like the opportunity to speak with you at your convenience, as your opinion, satisfaction, and business are all extremely important to us. When you have a moment, please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com. I hope to hear from you. Regards, Mellie Morales Customer Relations Manager

April 15, 2026

Dealership Rating
Employee Rating

Great service. Highly recommend Gardena Honda. They provided everything I was looking for and over delivered. More

by PHIL_HRUSKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2026

Gardena Honda responded

Thank you, Phil! Our team strives to go above and beyond, and we're glad we could meet your needs. Your recommendation means a lot to us. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 13, 2026

Dealership Rating
Employee Rating

Excellent service and trustworthy service representatives made my recent experience excellent! I recommend this dealer to anyone with a Honda! More

by LINDAMAXIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Gardena Honda responded

It’s wonderful to hear about your excellent experience! Our team strives to provide trustworthy service, and your recommendation means a lot to us. We’re glad you chose us for your Honda needs and look forward to serving you again in the future! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 13, 2026

Dealership Rating
Employee Rating

Thanks for everything you guys did for us we really appreciate it. The sales person there was really nice and really took care of us and the finance person. More

by Svasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2026

Gardena Honda responded

It’s wonderful to hear that you had such a positive experience with our team! We’re glad our sales and finance staff could provide you with excellent service. Your kind words motivate us to keep delivering the best. Looking forward to seeing you again! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 12, 2026

Dealership Rating
Employee Rating

I was supposed to get a free tank of gas for completing a survey. I did and wast told that I had to do it within three weeks. I asked was there a specific time we had to come because we live in Palmdale, she More

by NAMEDBYHIM
Recommend Dealer
Yes
Apr 13, 2026

Gardena Honda responded

Thank you for bringing this to our attention. We understand your frustration, as we should have done a much better job of clearly communicating everything to you. We will be addressing our team about this, as we never want to waste anybody's time. We would still like the opportunity to ensure you get this free tank of gas, so when you have a moment to speak, please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com. Regards, Mellie Morales Customer Relations Manager

April 11, 2026

Dealership Rating
Employee Rating

I bought my first Honda in 1983. At Gardena Honda. And 2 others over the years. Amalia was our sales person this time and she was very helpful and informative. Would highly recommend More

by DON.LYNN.OTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amalia

Apr 13, 2026

Gardena Honda responded

It’s wonderful to hear about your long-standing relationship with us! Amalia and Miguel truly strive to provide excellent service, and your recommendation means a lot. We're glad you had a positive experience and appreciate you sharing your journey with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 10, 2026

Dealership Rating
Employee Rating

Got my dream car and the process was fast and easy. I would highly recommend for anyone looking for a Honda More

by FATAYTJ_89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

Gardena Honda responded

We're so glad to hear you got your dream car with us! It’s wonderful that you found the process fast and easy. Your recommendation means a lot, and we’re here for anyone looking for their next Honda. Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

...
4
...

Dealership Inventory (594 Vehicles)

new 2026 Honda CR-V Hybrid car, priced at $37,535
2026 Honda CR-V Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car, priced at $35,055
2026 Honda CR-V
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $34,045
2026 Honda Civic Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $37,145
2026 Honda Accord Hybrid
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car, priced at $28,345
2026 Honda Civic
new
Blue Lagoon exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car, priced at $29,545
2026 Honda Civic
new
Boost Blue Pearl exterior
CVT
Front-wheel Drive