Melissa Toole

Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More

by Guilbeauty97 Verified Customer Verified Customer

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I came by expecting the same too busy to help dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . servic dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . service needs was meet Thank you Brandon !!! More

by Ty Gamble Verified Customer Verified Customer

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most pleasant experience! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! More

by savannahbutlin Verified Customer Verified Customer

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I want to thank Ed, fir all the help he has provided with getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love do getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love doing business at Jim ellis mall of Georgia More

by HERNANDEZATL1 Verified Customer Verified Customer

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Horrible service, I always have a problem coming here. I bought my truck here and will not be coming back. I bought my truck here and will not be coming back. More

by DANNY18DSC Verified Customer Verified Customer

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My service advisor was great, but I’m experiencing some heavy vibrations from rear end after last service and when I called another service advisor said it would be $228 for them to look at it. My truck o heavy vibrations from rear end after last service and when I called another service advisor said it would be $228 for them to look at it. My truck only has 35k, so I figured was under the assumption that this could be checked for something that may be converted under the warranty for no cost. Idk More

by MORROWADRIAN Verified Customer Verified Customer

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Great experience from the service manager Nick Rose, service advisor Melissa Toole, and service advisor Ed Barnes. Extremely helpful and they did an excellent job on my vehicle. service advisor Melissa Toole, and service advisor Ed Barnes. Extremely helpful and they did an excellent job on my vehicle. More

by DENNIS TREMONTI Verified Customer Verified Customer

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Melissa is great and always consistent with her communication. Her customer service is friendly professional and honest. A fantastic and valuable team player! communication. Her customer service is friendly professional and honest. A fantastic and valuable team player! More

by nancyltpham Verified Customer Verified Customer

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I think Jim Ellis GMC Buford Georgia is an outstanding dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provi dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provide me a loaner car to continue on to my destinations It was a great experience I will continue to get my GMC truck serviced there More

by jdtotsch Verified Customer Verified Customer

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Everyone is always pleasant Service is fast without a lot of waiting Appointment times are respected lot of waiting Appointment times are respected More

by deannk_2000 Verified Customer Verified Customer

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