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Melissa Sutton
Melissa Sutton | Page 18
Service Advisor
Larry H. Miller Hyundai Peoria
8425 W. Bell Road
Peoria, AZ 85382
195 Reviews
BIRTH PLACE: PHOENIX PREVIOUS OCCUPATION: INSURANCE AGENT HOBBIES: RUNNING AFTER MY KIDS
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
26 yrs, 7 mos
195 Reviews
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195 Reviews of Melissa Sutton
November 24, 2021
The wrong address was put in for Lyft. After 30 minutes, I’m asking where’s my ride. The address was corrected & ride showed in 2 minutes. Driver told me he was across the street for last hour. RE: car. It I’m asking where’s my ride. The address was corrected & ride showed in 2 minutes. Driver told me he was across the street for last hour. RE: car. It’s been awful service for years. I expected better with a different advisor.still ugly. Raring my customer experience = ZERO. More
by Still NOT Good!
Other Employees Tagged: Ashleigh Ray, Mark Castleman, Dustin Yinger , Dirk Dunham, Ana Nadjalin, The only good service person you had left about 5 years ago.
November 08, 2021
Service was good and Melissa kept me informed on the progress of my car being inspired and she called me with the quote for the requested repairs. The cost was despicable but I had to get it done. I sin progress of my car being inspired and she called me with the quote for the requested repairs. The cost was despicable but I had to get it done. I sincerely hope the repairs last for several years. C. Ramirez More
by Crami55
October 26, 2021
I had an appointment for 9:20 to take care of a minor recall. Appointment was schedule a week ago. Since then I’ve received at least 10 text messages reminding me of the appointment. I show up today and recall. Appointment was schedule a week ago. Since then I’ve received at least 10 text messages reminding me of the appointment. I show up today and am told that it will be between 3 and 4 hours. I asked the purpose of 9:20 appointment and was told “that put me in the queue. I was also told how lucky I was to get an appointment because other dealers were 3 to 4 weeks out. I would have been fine with 3 to 4 weeks out. I asked why they couldn’t have just moved my appointment 3 hours later and got no response. Obviously this dealership believes their time is much more valuable than mine. More
by bobcroy
October 05, 2021
We called the dealer 4 times inquiring about oil change on our 2021 santa fe turbo..each time young lady said You can't come in before 6500 miles or they won't pay. We thought it was 6000. So then I calle on our 2021 santa fe turbo..each time young lady said You can't come in before 6500 miles or they won't pay. We thought it was 6000. So then I called the salesman and he said 6500 miles. Today we took our car in with 6700 miles and they said oh you were 300 miles from being invalid on your warranty, it was actually 6000. So please come back in 12000 miles for you next service..yet they put a sticker on the window that said come back in 14000 miles. While service is good..facts are not More
by Patty
September 28, 2021
My service advisor was very helpful and supportive, Like always I never felt pressured to have work done that isn’t absolutely necessary. always I never felt pressured to have work done that isn’t absolutely necessary. More
by azredsfan59
Other Employees Tagged: Ashleigh Ray , Dirk Dunham, Ana Nadjalin
September 27, 2021
They always treat me the best with fast and quick service with h the highest quality.!! service with h the highest quality.!! More
by ckbkmn
Other Employees Tagged: Ashleigh Ray, Mark Castleman, Dustin Yinger , Dirk Dunham, Ana Nadjalin, Rick Trinkl
September 22, 2021
The staff were so prompt, courteous, and informative. I never take my vehicle anywhere else. Kudos to my service advisor KIRK . THANK YOU . never take my vehicle anywhere else. Kudos to my service advisor KIRK . THANK YOU . More
by Hellogillis
Other Employees Tagged: Ashleigh Ray, Mark Castleman, Dustin Yinger , Dirk Dunham, Ana Nadjalin
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