Melissa Sinapi
Melissa Sinapi at DCH Wappingers Falls Toyota

Melissa Sinapi

Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
5.0
201 Reviews

Melissa is a longtime resident of Hopewell Junction.   After majoring and receiving her degree from Pittsburgh in Business & Travel Industry, she spent the next 15 years fulfilling people’s desire to see the world…and even managed to rack up an impressive list of wonderful vacation memories of her own.   Melissa is the proud mother of four wonderful children; 2 boys, Peter & Louie and 2 girls, Adriana and Vanessa. While raising her four children, Melissa still managed to fulfill her position as travel consultant as one of the first telecommuters in her large firm.   Melissa joined the DCH team approximately six years ago, knowing that her experience in working with people would translate seamlessly to the automotive industry. (She was correct!)   When away from work, Melissa enjoys spending time with her family, cooking, movies and reading.   “I enjoy that face-to-face process of working with customers. It’s comfortable for me…and it ensures that they receive the attention

Dealership Experience

14 yrs, 3 mos

Languages Spoken

English English

5.0

201 Reviews

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201 Reviews of Melissa Sinapi

July 16, 2025

Dealership Rating
Employee Rating

Very pleased with my interaction with Melissa and dealership. She is very personable, informative and no pressure to sell, and felt very comfortable with her. A true asset to your business, and if I More

by GARDEN0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 17, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Melissa made your experience so comfortable and positive. She truly is a valued member of our team, and it’s wonderful to know her approach left such a great impression. We're glad you're enjoying your "new" Tundra—Toyota reliability is definitely something to count on! We appreciate your support and any referrals you send our way. Thanks again from all of us at DCH!

July 01, 2025

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Very good dealership with a great staff in very pleased with my service I'm very convenient More

by FORTUNATOROBERT384
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear you had a great experience and found our service convenient. We appreciate your support and look forward to serving you again!

June 29, 2025

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Great costumer service. They helped me do everything online and made it quick and easy for pick up of my new truck. More

by KEVINH1918
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Jun 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy to hear that our team made the online process smooth and your truck pickup quick and easy. Enjoy your new ride, and we appreciate you choosing us!

June 20, 2025

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Employee Rating

I feel the team over at Wappingers Toyota or honest forthcoming and thorough through the entire purchasing process without ever feeling any type of pressure to over Buy on anything I did not want thank More

by LOOP65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell, Andrew Bartko

Jun 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review! We're so glad to hear the team at Wappingers Toyota made your experience smooth and pressure-free. Honesty and transparency are what we strive for, and we're happy we delivered. Enjoy your new vehicle!

May 18, 2025

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Employee Rating

So far the buying and financing experience has been great..I'll have to hold thoughts on service area until I have been to that area More

by TWOSPIRITS26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

May 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear the buying and financing process has been great so far. We look forward to providing you with the same level of service when you visit our service department. Don’t hesitate to reach out if you have any questions in the meantime!

May 08, 2025

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Employee Rating

Was really good but need it more detail about the car Good experience nice way to get a car More

by JMOD76
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi

May 08, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you had a good experience overall, but we apologize for any inconvenience caused by missing details. Customer satisfaction is our priority, and we’d love the chance to make things right. Please give us a call at (845) 288-0892 so we can assist you further. Thank you!

March 23, 2025

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Employee Rating

Excellent service department, efficient and thorough. Great customer service. Very happy with my choice of this dealership! More

by SARAHGEHRLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our service department. Your satisfaction means everything to us, and we appreciate your support. We look forward to serving you again in the future!

February 26, 2025

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Employee Rating

Dylan was great to work with and Melissa is the best in the sales department More

by adriana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Feb 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Dylan and Melissa made your experience a great one. We appreciate your support!

February 18, 2025

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Extremely polite, thorough and quick customer service. Matthew Maffucci was very kind and answered all my questions. More

by MLANDJMASOPUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Maffucci

Feb 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear that Matthew provided you with kind, thorough, and quick service. We truly appreciate your kind words and look forward to helping you again in the future!

February 03, 2025

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Employee Rating

In 20 years I have purchased 7 vehicles from DCH Wappingers so I think that speaks for itself. More

by Bastard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Avi Avitan

Feb 04, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty over the years! We truly appreciate your support and look forward to helping you with your future vehicle needs.

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