Melissa O'Connell
Melissa O'Connell at Northside Lexus

Melissa O'Connell

Technology and Outreach Director

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

5.0
61 Reviews

Master Certified - I joined the Lexus team in 1999 and the Northside Lexus family in 2012. I have a teaching and performing background and love to do Karate with my son. I’m a tech geek at heart and manage the “What does this button do department?” I look forward to helping you make the most of the bells-and-whistles on your Lexus.

5.0

61 Reviews

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Dealership Experience

12 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified

Lexus Technology Specialist

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61 Reviews of Melissa O'Connell

December 12, 2024

Dealership Rating
Employee Rating

Every employee I encountered were very helpful and friendly!! The showroom is so clean and organized More

by Earline jones
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 12, 2024

Northside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Northside Lexus made your visit enjoyable and that you appreciated our clean showroom. We look forward to welcoming you back soon!

May 30, 2024

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excellent seevice ! !!!Dough was very kind and he spend a lot of time explaining us all the process on buying my new car and also my husband’s car. More

by marielosboza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Northside Lexus responded

Thank you for sharing your experience! We're glad to hear that Dough provided excellent service and took the time to explain everything during your car purchases. Enjoy both of your new cars from Northside Lexus!

April 26, 2024

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Excellent service and so very friendly and helpful Mike Driscoll has sold us several cars and it is always so awesome to do business with him. More

by pbartell76
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Recommend Dealer
Yes
Apr 29, 2024

Northside Lexus responded

It's great to know that Mike and our team at Northside Lexus have consistently provided you with excellent service. We appreciate your continued business!

April 24, 2024

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Employee Rating

Doug was extremely helpful, knowledgeable and professional with all our dealings with him. He was also very patient with me answering the many questions I posed to him prior to deciding which ve More

by geeomis
Recommend Dealer
Yes

Other Employees Tagged: Doug Tosh, Clayton Lewis , Hunter McBright

Apr 24, 2024

Northside Lexus responded

We're so glad to know Doug was able to assist you effectively at Northside Lexus. We appreciate your recommendation and are here for any future questions or needs!

April 02, 2024

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Northside Customer Service is the best! - starting at the top with David - then Erica - and certainly Melissa. It is truly a pleasure to do business with your company. More

by mfbrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino, David Trice

Apr 02, 2024

Northside Lexus responded

We're delighted to know that you had a great experience with David, Erica, and Melissa at Northside Lexus! We strive for top-notch customer service. Thank you so much for your kind words and support!

March 21, 2024

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Everyone I’ve worked with here has been professional, friendly, helpful, caring, thoughtful, and honest. I trust them to do right by us. More

by vivilu72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jared Postma

Mar 22, 2024

Northside Lexus responded

We're delighted to know that our team at Northside Lexus has earned your trust through their professionalism and friendly service. Thanks for sharing this positive feedback - safe travels until next time!

February 02, 2024

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Employee Rating

Great vehicles, great personnel, great value for your investment, awesome facilities with all the bases covered More

by jken41
Sales Price Transparency
Recommend Dealer
Yes
Feb 02, 2024

Northside Lexus responded

Thanks for the high praise! We're glad to know you had a great experience at Northside Lexus. Enjoy your new ride!

January 21, 2024

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The Lexus experience is well designed with great facilities, friendly atmosphere and staffed with highly trained and experienced people. More

by tcarpenter10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Northside Lexus responded

We're delighted to know you enjoyed the Lexus experience at Northside! Our team works hard to provide a friendly atmosphere and top-notch service. Thanks for your positive feedback!

January 09, 2024

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Employee Rating

Well organized with competent people in both sales and service. Customer experience enhanced with their facilities. More

by tcarpenter10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Holifield, Tanner Scogin

Jan 09, 2024

Northside Lexus responded

We're glad to know you had a positive experience with both our sales and service teams here at Northside Lexus. Thanks for appreciating our facilities too, we will be sure to pass along the kind words. Take care!

December 29, 2023

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Employee Rating

Courteous, patient, thorough, friendly, if they don’t know the answer, they find someone who does More

by maccat1014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Bosley, Michelle Matheson

Jan 02, 2024

Northside Lexus responded

Thanks for recognizing our hard work! At Northside Lexus taking care of our customers means that we're dedicated to finding the answers and solutions you need. We hope to work with you again in the future!

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