Dealership Experience
4 yrs, 4 mos
Languages Spoken
English
120 Reviews
Write a Review120 Reviews of Melanie Tucker
February 19, 2023
Service was great. Thanks . A very clean place with a nice lounge to wait with free coffee. Thanks . A very clean place with a nice lounge to wait with free coffee. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford , Humberto Pena
February 18, 2023
I had to bring the Highlander back the next day since your technician did not top off the fluids, leaving the coolant reservoir dry, the hybrid coolant low and windshield reservoir below half. Also, I ch your technician did not top off the fluids, leaving the coolant reservoir dry, the hybrid coolant low and windshield reservoir below half. Also, I checked my tire pressures and all were different, LF-39.3, LR-34.6, RF38.5, RR38.1, tells me you didn't check them! Makes me wish I would have marked my tires since a rotation was included in the oil change. I'm almost afraid to check the lug nut torque, but I'm going to. Curious that you don't place an oil change sticker on the inside of the windshield. I asked to see a acquisition person to give me a price for this Highlander, my advisor sent over a black lady, she took pictures and my contact info and said she would text me a price for the car. Never heard from her. You guys pretty much failed on every aspect concerning this car. I was considering getting it detailed by you but I read on Yelp that your detailing service has a quality issue. I wouldn't be surprised judging by my experience. You can't get away with doing substandard work in a small town like this, it will get out on social media, which I'm considering doing. Good Luck, Mark Vester I More
January 08, 2023
Fast and friendly as always. This is a stupid survey though that requires a minimum word count. This is a stupid survey though that requires a minimum word count. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford , Humberto Pena
December 28, 2022
Extremely polite and helpful, service was accurate and fast. Communication was awesome. I'm glad there's service that is honest. fast. Communication was awesome. I'm glad there's service that is honest. More
Other Employees Tagged: Mark Retherford , Humberto Pena
December 27, 2022
Have depended on Sierra Toyota for 2 decades. None better! Reliable, courteous, always give full explanations. None better! Reliable, courteous, always give full explanations. More
Other Employees Tagged: Shawn Molina, Austin Fornof, Emily Magana, Jared Pangus, Adam Valencia, Mark Retherford , Humberto Pena

