Melanie Tucker
Melanie Tucker at Sierra Toyota

Melanie Tucker | Page 9

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
not yet
rated
120 Reviews

Dealership Experience

4 yrs, 4 mos

Languages Spoken

English English

not yet
rated

120 Reviews

Write a Review

120 Reviews of Melanie Tucker

February 22, 2023

Dealership Rating
Employee Rating

I received very good service and fast service. Everyone was very courteous and helpful. I would refer anyone to Toyota!!!!!! More

by Tmupshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 19, 2023

Dealership Rating
Employee Rating

Service was great. Thanks . A very clean place with a nice lounge to wait with free coffee. More

by djj451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2023

Dealership Rating
Employee Rating

I had to bring the Highlander back the next day since your technician did not top off the fluids, leaving the coolant reservoir dry, the hybrid coolant low and windshield reservoir below half. Also, I ch More

by azmarkv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 22, 2023

Sierra Toyota responded

Mr. Vester, tire pressures and fluid adjustments are part of our service process and are supposed to get adjusted on every vehicle when we perform maintenance. That being said, since we were unable to complete the proper process on the first visit I would like to offer two options. We will either refund the services performed on 02/16/23 or we will cover your next maintenance at no charge. Which ever route you decide, please reach out to myself and I will facilitate. Thank you, Austin Fornof Service Manager austin@sierratoy.com

February 11, 2023

Dealership Rating
Employee Rating

Sierra Toyota was fast, reliable and professional! We will certainly use Sierra Toyota for all our car's needs! More

by nanacannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2023

Dealership Rating
Employee Rating

Staff was helpful, pleasant and communication was great! Shout out to Melanie, she did a great job keeping us updated. More

by epcolhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 05, 2023

Dealership Rating
Employee Rating

Melanie is so cheerful and helpful. She's makes sure everything is completed properly. Service is also quite fast most of the time. More

by michaelhopp00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2023

Dealership Rating
Employee Rating

Was given the price before any thing was done and that is what I paid. Very pleased More

by Lsullyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2023

Dealership Rating
Employee Rating

Fast and friendly as always. This is a stupid survey though that requires a minimum word count. More

by prius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2022

Dealership Rating
Employee Rating

Extremely polite and helpful, service was accurate and fast. Communication was awesome. I'm glad there's service that is honest. More

by richardg9720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Retherford , Humberto Pena

Dec 29, 2022

richardg9720 responded

Best Service

December 27, 2022

Dealership Rating
Employee Rating

Have depended on Sierra Toyota for 2 decades. None better! Reliable, courteous, always give full explanations. More

by GayHiLL222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
9
...

Dealership Inventory (127 Vehicles)

new 2026 Toyota Sienna car, priced at $54,485
2026 Toyota Sienna
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Toyota Camry car, priced at $30,843
2026 Toyota Camry
new
Blue exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $62,123
2026 Toyota Tundra
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $42,942
2026 Toyota Camry
new
White exterior
Automatic
All-wheel Drive
new 2026 Toyota RAV4 car, priced at $45,623
2026 Toyota RAV4
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Toyota Camry car, priced at $40,730
2026 Toyota Camry
new
Dark Cosmos exterior
Automatic
Front-wheel Drive