Dealership Experience
2 yrs, 10 mos
Languages Spoken
English
120 Reviews
Write a Review120 Reviews of Melanie Tucker
October 20, 2024
Awesome and Amazing Customer Service! !! Ruth Sales, Julie finance and Melanie service Fantastic Team right there!!!!! !! Ruth Sales, Julie finance and Melanie service Fantastic Team right there!!!!! More
Other Employees Tagged: Julie Ramirez, Carlos Herrera, Ruth Whitehouse
October 05, 2024
Ryn Nabeeh was very helpful and very friendly. His honesty made me very comfortable. He answered all my questions and took care all of my requests in a timely manner. I have bought two RAV4s for His honesty made me very comfortable. He answered all my questions and took care all of my requests in a timely manner. I have bought two RAV4s for the last two years and Ryn made my purchase went very smoothly. I will see Ryn again in my future purchase. I would recommend Ryn to all my friends to see him whenever they want to buy a new car. More
Other Employees Tagged: Ry'n Nabeeh, Julie Ramirez, Daniel Acosta, Shawn Molina, Jared Pangus
February 25, 2024
All associates at Sierra Toyota are so welcoming and personable. I feel very well take care of. personable. I feel very well take care of. More
Other Employees Tagged: Emily Magana, Jared Pangus, Mark Retherford, Carlos Herrera
February 19, 2024
The service was great. Thank you for the complimentary car wash service. We really appreciate it. Thank you for the complimentary car wash service. We really appreciate it. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Adam Valencia, Mark Retherford, Carlos Herrera, Nick Kochenderfer , Andrea
February 08, 2024
Customer service is always courteous and friendly. They do a good job of keeping you up to date on your upcoming vehicles maintenance needs. Overall very satisfied. However, on the last visit, they ch They do a good job of keeping you up to date on your upcoming vehicles maintenance needs. Overall very satisfied. However, on the last visit, they changed a tire for us and just threw the tire in the cargo area instead of returning it from where the spare goes. The hubcap was just thrown in the back instead of returning in place on the wheel. Laziness? More
Other Employees Tagged: Austin Fornof
January 28, 2024
I enjoy taken my car to Sierra Toyota, because I know that I will receive great service, all employees are so friendly. that I will receive great service, all employees are so friendly. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana
December 31, 2023
Service Department is awesome. Very Friendly and knowledgeable. Jared and Melanie both assisted me with this service visit. Excellent teamwork. I have only buy Toyota vehicles. Very Friendly and knowledgeable. Jared and Melanie both assisted me with this service visit. Excellent teamwork. I have only buy Toyota vehicles. looking forward to my next purchase in July or August. More
Other Employees Tagged: Jared Pangus
December 30, 2023
Time again for another scheduled service at Sierra Toyota. Another no problem trip to the Service Center to keep my Camry Hybrid running like a Swiss watch. 118,000 miles and runs like new. In and out Toyota. Another no problem trip to the Service Center to keep my Camry Hybrid running like a Swiss watch. 118,000 miles and runs like new. In and out fast, enjoyed a nice cup of coffee and a bottle of water while waiting. Melanie, the Service Tech, gave me the run down after service was done. She advised that I probably needed new wiper blades, fortunately I had a pair of new ones in the back seat ready for mounting. She also advised that there was some evidence that mice had been nibbling on my firewall insulation. Great to know, I wonder if I'd even have gotten this information at another garage. Taking steps to stop this problem immeidately! They really care about my car. Thanks again Sierra Toyota! More