Mekonnen Wossene

I would never buy another vehicle from the dealership. I honestly feel ripped off when purchasing a CPO vehicle that needed both front and rear brakes replaced within 6 months of ownership and all 4 tires I honestly feel ripped off when purchasing a CPO vehicle that needed both front and rear brakes replaced within 6 months of ownership and all 4 tires and had preexisting engine issues. The vehicle due to the issues it has has depreciated its value over $11,000 in 6 months. The know. Tire issues should have been disclosed along the mechanical issues. I was told by sales this was a great reliable car and it’s far from that. I will say that the service department is great but sale efforts to “make thing right” are laughable. More

by CoastMan Verified Customer Verified Customer

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Worst customer service ever, I was over charged for the repair and I was harassed to return the loaner car. They even wanted to come to my job to get the loaner. repair and I was harassed to return the loaner car. They even wanted to come to my job to get the loaner. More

by Koko Verified Customer Verified Customer

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Chris is super helpful and does a magnificent job of keeping in touch and provides accurate updates. I truly enjoy working with him. keeping in touch and provides accurate updates. I truly enjoy working with him. More

by SARAH QUAY Verified Customer Verified Customer

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Mekonnen was very friendly, professional and kept me informed. He answered all my questions in a personable manner! My car was finished ahead of schedule and they arranged a Lyft for me to be able to go informed. He answered all my questions in a personable manner! My car was finished ahead of schedule and they arranged a Lyft for me to be able to go about my day. Much appreciated! More

by MarMar Verified Customer Verified Customer

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Very helpful! !! Good service. Just make sure you have an appointment and you should be good! !! Good service. Just make sure you have an appointment and you should be good! More

by Tian Verified Customer Verified Customer

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Professional customer service they pay close attention to details and time. I’m satisfied glad with their service. details and time. I’m satisfied glad with their service. More

by ALI.ZAHER Verified Customer Verified Customer

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Incompetence and untrustworthy. I was coming in for an oil change. They didn’t have the part needed (Lexus oil filter) even though I reminded them ahead of time. I was sent to a non I was coming in for an oil change. They didn’t have the part needed (Lexus oil filter) even though I reminded them ahead of time. I was sent to a non Lithia dealer (Broadway Toyota) for my Lithia oil change for life. It turned out that the part was there after I went to the parts department. I wasted a lot of time. More

by JS Verified Customer Verified Customer

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Excellent service knowledgeable technician and on time. I'll never stop going to Mercedes service downtown Portland I'll never stop going to Mercedes service downtown Portland More

by DAN.RADULESCU Verified Customer Verified Customer

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Very helpful and my car was clean and tidy. I will continue to service my vehicle with you. I will continue to service my vehicle with you. More

by MSMITH-JANNEY Verified Customer Verified Customer

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First class service and communication and also updates ! Excellent from start to finish when arriving and departing ! Excellent from start to finish when arriving and departing ! More

by HH III Verified Customer Verified Customer

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