Mehedi Patwary | Page 2

The people are friendly, they listen to you and provide answers to my questions in a way that I could understand answers to my questions in a way that I could understand More

by tdwilliams1 Verified Customer Verified Customer

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Fantastic communication. Daniel Garcia is the best advisor at Koons! Daniel was patient and understanding with a concern I had and was more than accommodating to seek a solu Daniel Garcia is the best advisor at Koons! Daniel was patient and understanding with a concern I had and was more than accommodating to seek a solution. Thank you!!! More

by eempty Verified Customer Verified Customer

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Koons Arlington Toyota has taken good care of my car for the past 15 years. They are thorough in their work, and that gives me peace of mind. the past 15 years. They are thorough in their work, and that gives me peace of mind. More

by phil.meilman Verified Customer Verified Customer

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We have a Great experience because their Excellent service great procedures , salespeople and standards Thank you service great procedures , salespeople and standards Thank you More

by Luciaruggiero Verified Customer Verified Customer

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Great service. Excellent communication, they reached out even earlier than expected when my vehicle was ready. Excellent communication, they reached out even earlier than expected when my vehicle was ready. More

by geoliao Verified Customer Verified Customer

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Purchased a car from them 3 weeks ago, still haven’t received my car, because the work isn’t being done in a timely manner. Worst experience ever!!! Not professional, no one seems to take the lead as it received my car, because the work isn’t being done in a timely manner. Worst experience ever!!! Not professional, no one seems to take the lead as it relates to communicating with clients. More

by Disappointed Customer Verified Customer Verified Customer

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Fantastic service nice environment your car will be ready at the time they give you. at the time they give you. More

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Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. and knowledgeable.I always get excited when i go to Koons Arlington. More

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I am disappointed I make an appointment when I get there they tell me that I have to wait 2 1/2 hours for oil change they tell me that I have to wait 2 1/2 hours for oil change More

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BEWARE OF THE SERVICE SHOP AT KOONS BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointmen BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointments only covers basic things such as oil changes and tire rotations. Then -- on top of that cost -- the mechanics here will push other unnecessary services. At 30,000, the service folks pushed me to get a fuel injector service for $280 plus tax. Other nearby auto service shops charge $120. They pushed a brake fluid flush for $143. That is way more than other places and totally unnecessary at 30,000. More

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