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Megan Pettit
Megan Pettit at Jones Chevrolet Humboldt
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Megan Pettit

Customer Relations Manager

Jones Chevrolet Humboldt

5390 US Highway 45 Bypass
Humboldt, TN 38343

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4.2
11 Reviews
4.2

11 Reviews

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11 Reviews of Megan Pettit

October 16, 2024

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Employee Rating

Oil light was not reset after oil change and sticker on my dash read next oil change 9/26/25. Highly disappointed this is not the 1st time. More

by LADYDION08.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nino Ianni, Mark Hoppe, Amanda Cowden, Jessie Castleman, Katherine Belew, Erica Wilson, Hannah Frazier, Tessa Buckingham, Kaylen Ahlquist

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Oct 19, 2024

Jones Chevrolet Humboldt responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

September 22, 2024

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Employee Rating

Great service department. Wonderful customer service. I would always go back to Jones Chevy for all my car needs More

by winfmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Grant Tilley, Tessa Buckingham , Trent

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Sep 23, 2024

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

September 17, 2024

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Employee Rating

Very helpful and pleasant to work with , they always are very helpful and will do anything to make your day better More

by donveyhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nino Ianni, Mark Hoppe, Jessie Castleman, Crystal Trennepohl, Ricky Scott, Hannah Frazier, Jeremy Sanford, Tessa Buckingham

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Sep 18, 2024

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

September 08, 2024

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Employee Rating

First class in every area tons of vehicle to choose from cannot go wrong I will go back More

by brianneely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlene Hiraldo, Amanda Cowden, Jessie Castleman, Tina Tilley, Grant Tilley, Ricky Scott, Erica Wilson, Hannah Frazier, Kaylen Ahlquist

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Sep 09, 2024

Jones Chevrolet Humboldt responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jones Chevrolet Humboldt Management Team

August 23, 2024

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Employee Rating

The car buying experience with Devin was excellent. He was very knowledgeable and had a pleasant demeanor. More

by milanys247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Katherine Belew, Hannah Frazier, Tessa Buckingham, Ashley Bennett , Devin Burnside

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Aug 24, 2024

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that Devin was able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

July 27, 2024

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Employee Rating

No communication. Customer service was very poor. Feel very misled by dealership. Don't feel they inspect used vehicles thoroughly before sale. Service dept closes ear More

by Clayparis12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Hoppe, Jeremy Sanford, Tessa Buckingham

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Jul 31, 2024

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

July 27, 2024

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Employee Rating

Love the truck kiddos to General Manager Hoppe and sweet little Megan. They made it all worth the while. More

by cclaunch60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoppe, Katherine Belew, Ashley Bennett

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Jul 28, 2024

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

July 08, 2024

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Employee Rating

Excellent customer service. Mechanics and service writers did an excellent job keeping me informed on the status of my vehicle. Will recommend to friends and will definitely be More

by lyndabates83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoppe, Crystal Trennepohl, Tina Tilley, Grant Tilley, Jeremy Sanford, Tessa Buckingham , Cody Hathorn

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Jul 08, 2024

Jones Chevrolet Humboldt responded

Thank you for your business and this review, Lynda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones Chevrolet Humboldt Management Team

July 01, 2024

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Professional friendly service staff. Great facility and convenient location. Prompt service and was kept updated during the service visit. More

by TROY.JENKINS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Trennepohl, Jeremy Sanford, Tessa Buckingham , Landen Collins, Cody Hathorn

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Jul 01, 2024

Jones Chevrolet Humboldt responded

Hi Troy: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

June 20, 2024

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Employee Rating

Knowingly sold me a junk vehicle and wont make right. I will never buy/ use or recomend your company to anyone More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nino Ianni, Mark Hoppe, Crystal Trennepohl, Jeremy Sanford, Tessa Buckingham , Landen Collins, Cody Hathorn

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Jun 24, 2024

Jones Chevrolet Humboldt responded

Hi, this is Megan Gastelum, Customer Relations Manager. I'm so sorry about your experience so far and I would love the opportunity to address your concerns and try to turn your experience around. Please reach out to me at (731)784-3931 or email me at mpettit@jonesmotorcompany.com so I can look into it further. I look forward to working with you towards a resolution. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

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