Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
169 Reviews
4.6

169 Reviews

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169 Reviews of Maxwell Munsell

February 10, 2026

Dealership Rating
Employee Rating

Notified me of additional work in a timely matter. Could have actively updated me on whether or not my car was ready. Once it was past the original estimated time. More

by mcat13v
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we appreciate your helpful feedback. We hope to see you again here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

February 06, 2026

Dealership Rating
Employee Rating

I’ve been coming here since I picked my car up from Russ Darrow in December 202 that came in directly from the manufacturer. The customer service was way better than the Russ Darrow location near good Hop More

by MEOEACISH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jenny in customer service! I love her!

Feb 06, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for trusting us with your Mazda since December. We’re glad Maxwell’s friendly service has made each visit a pleasure and we look forward to seeing you again soon.

February 04, 2026

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Employee Rating

They both were extremely professional and helpful with switching out my lease. So, I'll definitely be sticking with mazda. More

by BOUVATDAINE
Sales Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Russ Darrow Mazda of Greenfield responded

It’s great to hear our team made your lease exchange so straightforward. Congratulations on your new Mazda CX-90. We look forward to helping with all your Mazda needs in the future.

February 04, 2026

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Employee Rating

Got my oil changed. Got my tired rotated. Service was very efficient and pleasant per usual. More

by Heatherpuppy42
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

Feb 05, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate you trusting us with your Mazda CX-90’s oil change and tire rotation. It’s great to hear the service team made the process smooth and efficient. Maxwell will be glad to know you found the visit pleasant.

January 30, 2026

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With respect and kindness and getting the job done really short road but can't wait to go back again Russ dar More

by schmidt.pamela7
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2026

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

January 28, 2026

Dealership Rating
Employee Rating

I bought my car from these guys (2014) new. . Service has been responsive and reliable . Costs. reasonable. Never pushy. Always there when I need them. More

by WIMMER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

January 27, 2026

Dealership Rating
Employee Rating

Excellent service and people are nice with customer. They explain to you very well also More

by DIANARENTERIA001
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Joe Obernberger

Jan 27, 2026

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

January 26, 2026

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Service department did a good job on the oil change and tire rotation. Had to have the mechanic reset the maintenance warning lights but all went well. More

by ksenft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Joe Obernberger

Jan 26, 2026

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

January 21, 2026

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Employee Rating

Pleasant to work with and went above and beyond expectations to service and repair as needed. More

by Tbraun7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

Jan 21, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com

January 14, 2026

Dealership Rating
Employee Rating

I really think the auto technician are outstanding. They are always so polite and welcoming when I bring my car in if it’s only to put air in my tires More

by LITEANDMORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

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