Max Shumilo | Page 18

My boyfriend and I bought our first family car together and we had the most amazing experience possible. Derick and Max both went above and beyond to help us find the perfect car! The staff here is absolut and we had the most amazing experience possible. Derick and Max both went above and beyond to help us find the perfect car! The staff here is absolutely amazing. When we walked into the dealership the goal wasn't to just sell us a car. Derick and Max took the time out to really get to know us in order to find the perfect car. Not only did we walk in not knowing what we wanted but we also did this whole process with a toddler. The staff went out of their way to entertain and occupy our 3 year old to make the process less stressful. You would think the paperwork and finalization would be the worst part of it all but not this time. Mike got us in and out quickly and explained everything to us in detail to assure we walked out of there feeling great about our purchase. More

Report | Print

Got the deal I was hoping for. See Dom and he'll make it happen for you! happen for you! More

Report | Print

My wife and I love our new 2022 Honda Pilot. Thank you very much, Alexis! very much, Alexis! More

Report | Print

Eric is exactly what every salesperson should be. He takes time with his customers and makes sure they get what they need. His honesty and integrity are top notch. I would but from him again and highly takes time with his customers and makes sure they get what they need. His honesty and integrity are top notch. I would but from him again and highly recommend him to anyone looking for a car! More

Report | Print

I purchased a pre-owned 2017 CRV 3 weeks ago. Ernest Lovelace was my salesman and I highly recommend him. He found a car with the exact specifics I was looking for at another Honda dealership and brough Lovelace was my salesman and I highly recommend him. He found a car with the exact specifics I was looking for at another Honda dealership and brought it to Bel Air. He was never pushy but was very attentive, professional, and kind. Even after the sale, he followed up consistently. As luck would have it, my CRV had an “all warning lights on” electrical problem twice in the last three weeks and had to go into the shop both times. Ernest kept in touch and made sure I was taken care of. A shout out to Mr Dowdy in the finance department. He was very pleasant and helpful. Manager Max got involved during negotiations. Although he drove a hard bargain, in the end he made a small concession which meant a lot to me. Hopefully, the electrical problem doesn’t reoccur. All in all, at this point in time, I would recommend Heritage Honda in Bel Air and especially Ernest Lovelace. More

Report | Print

Very enjoyable experience working with Jade. He was very patient and worked with us throughout the entire car buying experience. And, being a NY Yankee fan helped clinch the deal. I would definitely reco patient and worked with us throughout the entire car buying experience. And, being a NY Yankee fan helped clinch the deal. I would definitely recommend him to anyone seeking to buy a car and would not hesitate to do business with him once again. More

Report | Print

DO NOT STEP FOOT IN THIS DEALERSHIP. WORST EXPERIENCE EVER AT A DEALERSHIP. These salesmen at this dealership are predatory salesmen that do not care a single bit about your experience and are just tryin EVER AT A DEALERSHIP. These salesmen at this dealership are predatory salesmen that do not care a single bit about your experience and are just trying to get their commission. We were looking to buy a new car and a salesmen kindly helped us test drive the car. After not being able to come to an agreement on price we kindly left. All week then 4/5 salesman constantly called interrupting my work week telling us to come back in the following week, they had interest in getting a deal done and would lower their price to meet our terms. Mind you this dealership is very far from where I live so I asked all of them if a) the car was still available and b) they would in fact lower the price. Well day of we get to the dealership and they tell us they sold the car the night before. WE SET UP AN APPOINTMENT FOR THIS CAR THE MORNING OF. Nobody at this dealership had the audacity to inform us and instead allowed us to drive all the way to their dealership. These guys are not worth your time and they do not care about you. You can get a better price and certainly a better experience from other dealerships within the area. More

Report | Print

Charles did a amazing job from start to finish on my deal and was a pleasuring deal with. I would recommend Charles to anyone interested in a new or used Honda and was a pleasuring deal with. I would recommend Charles to anyone interested in a new or used Honda More

Report | Print

Dennis our salesman was fantastic. He went above and beyond to help us make the best decision on the new suv that we purchased. Travis Dasher was very helpful in making decisions on our extended warrant beyond to help us make the best decision on the new suv that we purchased. Travis Dasher was very helpful in making decisions on our extended warranties. More

Report | Print

Very professional and very helpful . I would definitely recommend buying at heritage Honda in Fallston . There eagerness to attend to your needs were truly outstanding recommend buying at heritage Honda in Fallston . There eagerness to attend to your needs were truly outstanding More

Report | Print