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Max Moreno
Max Moreno at Diamond Chevrolet of San Bernardino
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Max Moreno

Sales Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.0
16 Reviews
4.0

16 Reviews

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16 Reviews of Max Moreno

March 09, 2025

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Employee Rating

Great customer service! Wait time was fast and couldn’t be more please with getting me out on time! More

by ALVARADOBEATRIZH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your review, Beatriz! We appreciate your kind words about the fast wait time and great customer service at Diamond Chevrolet of San Bernardino. We're glad to hear you had a positive experience. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

March 07, 2025

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Employee Rating

Very unpleasant visit was strong armed out of payment even though I had pre paid oil changes and maintenance More

by macosta4588
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeramie Diaz, Julian Paco , Lady at register was awesome

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March 05, 2025

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They work very efficiently and quickly. I was there for less than 2 1/2 hours and that is a win in my book. Everyone I came in contact with was super friendly and helpful. More

by bdgala18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Julian Paco

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Mar 05, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Diamond Chevrolet of San Bernardino was efficient and that our team provided friendly and helpful service. We appreciate your kind words and look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

March 03, 2025

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The customer service was ExcellentI didn’t have an appointment. I was In a hurry, they took in my truck got my oil changed done fast And he did a Excellent job with my oil change and tire rotationand More

by STEELMANRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Julian Paco

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March 02, 2025

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Professional, friendly and excellent customer service. My preferred Chevrolet service center. Trustworthy shop which is hard to come by nowadays. More

by Sandra
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 03, 2025

Diamond Chevrolet of San Bernardino responded

Thank you, Sandra, for your wonderful review! We truly appreciate your kind words about our professional and friendly customer service at Diamond Chevrolet of San Bernardino. Trust is important, and we’re glad to have earned yours. We look forward to serving you again at your preferred Chevrolet service center! Best, Israel Mora (909) 883-8833

February 26, 2025

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Employee Rating

The service staff was very friendly a salesman was very helpful and offered to show me more about my new trail blazer More

by CARLTON_R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Julian Paco

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Feb 27, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We're glad to hear that you found our service staff friendly and that our salesman was helpful in showing you more about your new Trailblazer. At Diamond Chevrolet of San Bernardino, we strive to provide an excellent experience. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle! Best, Israel Mora (909) 883-8833

February 25, 2025

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Employee Rating

Good stuff at diamond Chevrolet claoueu good guy got two trucks serviced there I like the service More

by RUDYROBLES1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Julian Paco

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Feb 26, 2025

Diamond Chevrolet of San Bernardino responded

Thank you, Rudy, for your wonderful review! We're thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and appreciated our service. It's fantastic to know that Claoueu took good care of you and your trucks. We look forward to seeing you again for your future service needs! Best, Israel Mora (909) 883-8833

February 22, 2025

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Employee Rating

When always going to get my vehicle service, I always have to look for someone for help! When picking came up, I had to wait 45 minutes need to take more pride in customer service. More

by RENANRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeramie Diaz, Julian Paco

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Feb 25, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait for assistance, especially during vehicle service. We appreciate your feedback, as it helps us identify areas for improvement in customer service at Diamond Chevrolet of San Bernardino. If you have any specific concerns or would like to discuss this further, please feel free to reach out to us directly. We value your input and hope to provide you with a better experience in the future. Best, Israel Mora (909) 883-8833

February 18, 2025

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Employee Rating

It’s the best and greatest experience taking your car to the dealer for the best care for your vehicle More

by Cesar A Benitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duc Nguyen, Jeramie Diaz , Nathan Espino, Timothy Kubo

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Feb 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review, Cesar! We're thrilled to hear that you had the best experience at Diamond Chevrolet of San Bernardino. Our team is dedicated to providing the best care for your vehicle, and we're glad to have met your expectations. We look forward to seeing you again for your next service! Best, Israel Mora (909) 883-8833

February 18, 2025

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Employee Rating

Really upset was charged for oil change and strong armed. I payed upfront for vehicle maintenance, oil changes included and was told I had to pay or they would keep my vehicle untill Monday. I explained it w More

by macosta4588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 21, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your frustration regarding the billing situation for your oil change at Diamond Chevrolet of San Bernardino. Your experience is important to us, and I encourage you to reach out directly so I can address these concerns appropriately. Thank you for bringing this to my attention, and I hope to resolve this matter. Best, Israel Mora (909) 883-8833

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