Mauricio Alvarez
Mauricio Alvarez at Braman BMW Miami
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Mauricio Alvarez

General Sales Manager

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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3.6
24 Reviews
3.6

24 Reviews

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24 Reviews of Mauricio Alvarez

March 07, 2025

Dealership Rating
Employee Rating

Excellent serves and very honest and knowledgeable I would recommend him to friends for sure More

by JPELAEZ80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 07, 2025

Dealership Rating
Employee Rating

I am so impressed by this dealer. I was greeted with so much care that I felt like a VIP from the moment I arrived. My salesmen, Jesus Pimienta and Christian Laverde, were super prof More

by JorgeU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Pimienta , Christian Laverde

Mar 07, 2025

Braman BMW Miami responded

Thank you for your very kind review. It was great meeting you! We will make sure to share this glowing review with Jesus, Christian, and Danny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

February 17, 2025

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Worst dealer ever. I would not recommend this dealer to anyone. The stress I have gone through is incredible More

by CHELSEAFERFERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sales manager Danny

Feb 20, 2025

Braman BMW Miami responded

Chelsea, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Braman BMW Miami Team

February 16, 2025

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The service is excellent and the staff is polite and helpful and the Driver was pleasant More

by rbdadlani
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 16, 2025

Braman BMW Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 14, 2025

Dealership Rating
Employee Rating

Maruf is spectacular! Always First Class and helpful with my cars. Also very convenient to work with. More

by SDCOPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Velazco

Feb 15, 2025

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 11, 2025

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Employee Rating

I’m in Miami from Boston six months of the year. The quality of the service staff is excellent .I especially appreciate the video at the end . Thank you More

by waynehsaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Braman BMW Miami responded

Thank you so much, Wayne, for your kind words, and for taking the time to leave us this wonderful feedback! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

February 10, 2024

Dealership Rating
Employee Rating

This guys has no class, he is a talentless time waster of a professional, who i will be personally reporting to BMW North America! They are so bad a dealership its not even worth writing more about my ti More

by #Bramanpoortoworkwith!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 15, 2024

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Braman BMW Miami Team

July 14, 2023

Dealership Rating
Employee Rating

Worst dealer experience ever! Please dont waist you time going there and be treatet like trash! Salesperson and manager dont respect customers time or money! More

by Donypop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 17, 2023

Braman BMW Miami responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Braman BMW Miami Team

August 06, 2021

Dealership Rating
Employee Rating

The customer service is amazing, very professional and friendly. Everything is great. More

by jazminyurubi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jorge Velazco , Aaron Vásquez

July 05, 2021

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Employee Rating

Excellent place to buy a car. Salesman’s are very informative of cars options. Sales man work whit you to get the best car for you. More

by luna1739
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Sostre

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