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Maureen Ferguson-Calmes
Maureen Ferguson-Calmes at Heiser Chevrolet

Maureen Ferguson-Calmes | Page 2

Director of Operations

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

Contact Me
5.0
22 Reviews

I was born and raised in Waukesha County, and started in the automotive field when I was 19 years of age. I have 2 sons that currently are employed in the trades and I am a proud mother to watch them grow. Customers have always been my primary focus and highest priority in all positions I have held in the automotive field, looking to consistently improve our relationships through process and procedures, in hopes of delivering them a quality experience.

Dealership Experience

15 yrs, 8 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Customer Relations

Finance and Insurance

5.0

22 Reviews

Write a Review

22 Reviews of Maureen Ferguson-Calmes

April 28, 2023

Dealership Rating
Employee Rating

I will never shop at this dealership or recommend this dealership to any friends or family. More

by JBANDOSZESKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Crandall, David Shepard, Brad Sterling , Samantha Calmes, Quinn Mihalski, Rafael Rivera

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May 05, 2023

Heiser Chevrolet responded

Dear valued customer, I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

April 10, 2023

Dealership Rating
Employee Rating

Very good experience, clean, professional and very thorough would recommend to anyone looking to have work done on their vehicle More

by rcalmes06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Quinn Mihalski, James Priewe, Rafael Rivera, Mary Ann Scaffidi, Service Team

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Apr 17, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2022

Dealership Rating
Employee Rating

Ever time I bring my car in for service I'm always well taken care of More

by PALIIFUA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Samantha Calmes, Mike Catanese, PJ Geboy, Keith Jacobsen, Quinn Mihalski, Rafael Rivera, Megan Shulta, Service Team

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Dec 29, 2022

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 01, 2022

Dealership Rating
Employee Rating

I had an amazing time while I was here. Great service and low prices. I will come back to this one anytime More

by CHERISHWRENCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Samantha Calmes, Mike Catanese, PJ Geboy, Keith Jacobsen, Quinn Mihalski, Rafael Rivera, Megan Shulta, Service Team

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Nov 02, 2022

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 16, 2022

Dealership Rating
Employee Rating

Clean pleasant staff in office and service area Outside safe for customers when snow on ground More

by CLIFFPEPHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Zach Borkenhagen, Mike Catanese, Zach Dahms, Ben Jarvis, Tim Rice, Mary Ann Scaffidi, Service Team

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Mar 17, 2022

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 22, 2021

Dealership Rating
Employee Rating

They made my purchase easy.and met my needs in a timely fashion. More

by Lesliejohnson843
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zach Taft, Amy Elertson , Tim Rice, Mary Ann Scaffidi

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Jun 24, 2021

Heiser Chevrolet responded

Dear Leslie, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 12, 2020

Dealership Rating
Employee Rating

The Heiser Team has done an AWESOME job of getting me into my new truck! Greg Koss my salesperson was attentive to my wants and affordability. He handled my multitude of questions with a breeze! Thanks H More

by 2TOMRAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Koss , Josh Freiheit

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Oct 13, 2020

Heiser Chevrolet responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Greg was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

May 31, 2020

Dealership Rating
Employee Rating

Diligent, responsible,fairly priced, pleasant to work with,they do not push in needed items on you as other dealerships have in my past dealings! More

by B.HAUSLER
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall , Samantha Calmes, Mike Catanese, Shawn Christian, Anthony Mayen, Mark McCabe, Service Team

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Jun 22, 2020

Heiser Chevrolet responded

Dear valued customer, thank you for your review! We appreciate you choosing Heiser for your service needs. We look forward to working with you in the future. Have a great day!

October 14, 2019

Dealership Rating
Employee Rating

Dealer rating When I was questioning the Auto Armour paint and interior protection application process, Maureen Ferguson had the ECP rep actually supervise the prod More

by nammp68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 14, 2019

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Maureen and the Heiser team. Thank you for choosing Heiser and we hope to see you again soon!

October 03, 2019

Dealership Rating
Employee Rating

Prompt and professional. I have been going to Heiser since 2009 and I have never received anything less than great service. The staff is always so friendly and knowledgeable. More

by MOLSON1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Gndat

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Oct 03, 2019

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you've continued to have a great experience with us. We greatly appreciate your business and look forward to seeing you again soon!

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