Matthew Reid

They lied to me , probably relying on my age and disability to not question what the salesman said. I have particular safety features that I needed , that were promised , and were not on the car the disability to not question what the salesman said. I have particular safety features that I needed , that were promised , and were not on the car they sold me. 2 Days Later after trying to find these features, i called them back asking to return the car and get my old car back. I was told all sales are final and if I felt there was a senior abuse problem I would be talking to their attorney. I waited 2 weeks and have now had to trade the car they sold me at a significant loss. More

by KATBUG01 Verified Customer Verified Customer

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Dema, Jeremy and the whole team at Volkswagen of Salem were excellent to work with. They were professional, transparent, and made the entire process smooth and stress-free. No pressure, no surprises — j were excellent to work with. They were professional, transparent, and made the entire process smooth and stress-free. No pressure, no surprises — just great communication and excellent customer service from start to finish. Highly recommend if you’re looking for an easy and enjoyable car-buying experience. More

by AROBERTS11 Verified Customer Verified Customer

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All the staff was very courteous and helpful. Tony explained everything and was very encouraging and helped me through my first time buying a car at a dealership. Thanks Tony explained everything and was very encouraging and helped me through my first time buying a car at a dealership. Thanks More

by TERRIELOWE81911 Verified Customer Verified Customer

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Came in to have my oil light thing looked at had just purchased the vehicle light shouldn't have came on but they rectified the issue and good to go purchased the vehicle light shouldn't have came on but they rectified the issue and good to go More

by WHODOPJOE420M Verified Customer Verified Customer

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Came in to have my oil light thing looked at had just purchased the vehicle light shouldn't have came on but they rectified the issue and good to go purchased the vehicle light shouldn't have came on but they rectified the issue and good to go More

by WHODOPJOE420M Verified Customer Verified Customer

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It was pleasant I had a great experience at the Volkswagen dealership. The staff was friendly, knowledgeable, and never pushy—they took the time to answer all my questions and make the process easy Volkswagen dealership. The staff was friendly, knowledgeable, and never pushy—they took the time to answer all my questions and make the process easy. From start to finish, everything felt smooth, professional, and genuinely customer-focused. More

by CHEWCHONWS Verified Customer Verified Customer

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Professional, good communication and care about customers satisfaction , I had a positive experience buying from them and they provided excellent after sale service satisfaction , I had a positive experience buying from them and they provided excellent after sale service More

by SALAMEH.S.OBEIDAT Verified Customer Verified Customer

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Called about a car said I was coming to test drive. Drove from Portland to Salem on a Friday night. Took 1.5 hours. Get there and the car is not there and in central Oregon. Tried to sell me a car i di Drove from Portland to Salem on a Friday night. Took 1.5 hours. Get there and the car is not there and in central Oregon. Tried to sell me a car i didn't want. Then when finally car was there and I purchased it, drove off the lot and check engine light comes on. Would never buy again from there nor recommend More

by BROUDYJD Verified Customer Verified Customer

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Wouldn't cooperate getting the title or return phone calls from title lady. Car got wrecked and we needed the title and she wouldn't answer. Still have no answer. calls from title lady. Car got wrecked and we needed the title and she wouldn't answer. Still have no answer. More

by OHANA688 Verified Customer Verified Customer

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Experience was great. Easy to work with. They had me in and out quick. Since I was coming from out of town. Easy to work with. They had me in and out quick. Since I was coming from out of town. More

by ROLLY509 Verified Customer Verified Customer

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