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Matthew Reid
Matthew Reid at Volkswagen of Salem

Matthew Reid

Merchandising Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.4
52 Reviews
4.4

52 Reviews

Write a Review

52 Reviews of Matthew Reid

April 24, 2025

Dealership Rating
Employee Rating

Always a great experience with them. Very friendly and honest individuals. I would highly recommend More

by Jayjessie2016
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid

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Apr 24, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 16, 2025

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Employee Rating

Was a pleasure entering the bright, clean showroom and being greeted by a friendly, knowledgeable staff. I would gladly recommend Volkswagen of Salem to any of my friends and family. More

by Claire Robley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker, Michael Wenzel

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Apr 16, 2025

Volkswagen of Salem responded

Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 14, 2025

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Employee Rating

Volkswagen of Salem has a great shop. They take care of all my maintenance on both my vehicles. More

by SCHULTZ-JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell , Brendon

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Apr 14, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 09, 2025

Dealership Rating
Employee Rating

I had a great time at VW of Salem. Staff and service was awesome and timely. More

by EROC1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Ezra Lamm, Jesse Reck, Erin Stack

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Apr 09, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 07, 2025

Dealership Rating
Employee Rating

Great experience! I usually buy private party, but with my limited time I needed to get into something fairly quick. They were able to work with me and my financial re More

by INTEGRITYMAC
Recommend Dealer
Yes

Other Employees Tagged: Dima

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Apr 07, 2025

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 29, 2025

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Employee Rating

Kind and made it possible after several hours of haggling for me to drive my new car home. More

by SMCGUIRE727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 17, 2025

Dealership Rating
Employee Rating

Easy to work with answered questions quickly easy to get a hold of for questions More

by JOSHRENA356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2025

Volkswagen of Salem responded

Thank you, Josh! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 08, 2025

Dealership Rating
Employee Rating

We like it a lot the sales guy was excellent the finance was a good too More

by GILLEDEZMA1
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hunsaker

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Mar 10, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 01, 2025

Dealership Rating
Employee Rating

Love the BUzz, and found everything we could get to know operate all the we could get it home too enjoy it. More

by SILVERCORVETTE
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 31, 2025

Dealership Rating
Employee Rating

10/10 dealership capable of handling customers problems to the best of their ability. Very easy to deal with, and worth your time. More

by Ahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker

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Feb 01, 2025

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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