Matthew Murphy
Matthew Murphy at Academy CDJR
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Matthew Murphy

Service Manager

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Matthew Murphy

April 08, 2025

Dealership Rating
Employee Rating

They wash the car when finished and clean out the inside floors. Have refreshments and television to watch. On time with appointments. Pleasant to work with and be around. More

by rlrkempton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Academy CDJR responded

Thank you for the 5-star review! We are thrilled to know you had a pleasant experience with us. Thank you!

April 02, 2025

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Employee Rating

Quick and pleasant experience. The staff was friendly and notified me as soon as my Jeep was finished with the oil change. More

by jmjm4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you for taking the time to share your experience! We're so glad to hear that your visit was quick and pleasant, and that our team kept you informed throughout the process. It's always great to know that you had a positive interaction with our friendly staff. We look forward to serving you again for any future needs!

March 30, 2025

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Employee Rating

Service crew kept us updated on where vehicle was in the queue and answered any questions we had. More

by Jay1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you for the great feedback! We're glad to hear that our service crew kept you informed and answered all of your questions. We strive to make every experience as transparent and smooth as possible, and it's wonderful to know we achieved that for you. We appreciate your trust and look forward to helping you again in the future!

March 28, 2025

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Employee Rating

Best gentleman in svc I have health with will always go back thanks again guys More

by BUSHSTER7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our service team. It means a lot to us that you felt well taken care of. We look forward to welcoming you back anytime you need us. Thanks again!

March 24, 2025

Dealership Rating
Employee Rating

Always great service Client sutting area needs attention Coffee station was empty and in need of supplies Salesperson helped get it in shape More

by sylsells
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you for your feedback! We're thrilled to hear that you consistently receive great service from us. We also appreciate you bringing up the condition of the client seating area and the coffee station. We're glad that our salesperson was able to help, but we’ll make sure to improve our upkeep in those areas moving forward. Your comfort is important to us, and we want to provide a great experience in every aspect. We look forward to assisting you again!

Apr 03, 2025

Academy CDJR responded

Thank you for your feedback! We're thrilled to hear that you consistently receive great service from us. We also appreciate you bringing up the condition of the client seating area and the coffee station. We're glad that our salesperson was able to help, but we’ll make sure to improve our upkeep in those areas moving forward. Your comfort is important to us, and we want to provide a great experience in every aspect. We look forward to assisting you again!

March 24, 2025

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Employee Rating

We have always had excellent service and experience at the dealership. Recommend to everyone looking for an automobile! More

by k.s.johnson8357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you so much for your continued support and kind words! We're thrilled to hear that you've had excellent service and experiences with us. Your recommendation means a lot, and we truly appreciate you spreading the word. We look forward to helping you and others in the future with any automobile needs!

March 23, 2025

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Employee Rating

Every time I visit this dealership I am greeted on a way that makes me feel valued. More

by Bill Reagan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you for your kind words! We're so happy to hear that every visit leaves you feeling valued and appreciated. Providing excellent customer service is a top priority for us, and it's great to know we’ve been able to consistently deliver that experience for you. We look forward to welcoming you back soon!

March 22, 2025

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Employee Rating

They are very helpful and polite people, always want to take care of you with Professionalism manners!! Truly appreciate the way they treat us every single time!! More

by rogergmisterg914
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Academy CDJR responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team consistently provides you with helpful, polite, and professional service. We truly appreciate your kind words and are grateful for your trust in us. It's always a pleasure to take care of you, and we look forward to continuing to provide excellent service every time you visit!

March 22, 2025

Dealership Rating
Employee Rating

This service department has helped me each time I have needed it with my jeep asap and I really appreciate that. More

by Jeremy.sizelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that our service department has been there for you whenever you needed help with your Jeep. Providing quick and reliable service is important to us, and we truly appreciate your trust. We’re always here for you whenever you need us again!

March 22, 2025

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Employee Rating

This is a really nice dealership and the oil change package is a great deal. More

by Lmdlmd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Jordan Amburgey

Apr 03, 2025

Academy CDJR responded

Thank you for your kind words! We're so glad to hear that you had a positive experience at our dealership and that you found our oil change package to be a great deal. We appreciate your feedback and look forward to serving you again in the future!

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