Matthew Martinez

Scheduled my appointment on-line. Staff is very knowledgeable and friendly and explains everything. Very pleased with Metro Ford. Staff is very knowledgeable and friendly and explains everything. Very pleased with Metro Ford. More

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I made an online appointment for 11:00. When I arrived I was ask if I had an appointment I said yes I made it online, Denise so oh, it will be a bit I have a few cars in front of you. I sai When I arrived I was ask if I had an appointment I said yes I made it online, Denise so oh, it will be a bit I have a few cars in front of you. I said I would wait. I however did not expect it to take 3 hours. I normally drop it off on Saturday and that is what I should of done this time. If you can not take care of a costumer in a reasonable time say it may be better if you come back in a few hours. More

by kristihaney87 Verified Customer Verified Customer

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Matt was helpful and solved my issues with my recall. I appreciate the help Matt. I appreciate the help Matt. More

by PERRY9 Verified Customer Verified Customer

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As usual, everyone professional, helpful, and kind. Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail orient Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail oriented on product knowledge. Service department also one of the best I’ve ever worked with. Go Metro! More

by splaw1952 Verified Customer Verified Customer

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Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the ser website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the service, and returned it without any hassle. The whole process was smooth and relatively quick. Highly recommend! More

by joseph.b.jarvis Verified Customer Verified Customer

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Very happy with my experience. Set appt and was seen on time. Car was finished quickly and no issues came up. Set appt and was seen on time. Car was finished quickly and no issues came up. More

by cmgrive Verified Customer Verified Customer

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When they sell you a vehicle , they tell you can get a loaner car when you bring in vehicle for service but they never have one and have a waiting list for a loaner. loaner car when you bring in vehicle for service but they never have one and have a waiting list for a loaner. More

by GM7505 Verified Customer Verified Customer

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Good guy, always has a dad joke ready and won't sugar coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy. coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy. More

by jimmyhennesey Verified Customer Verified Customer

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I needed my oil change before I went back to New Mexico by the 13th and they made it happen by the 13th and they made it happen More

by b.79teal Verified Customer Verified Customer

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How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630 Verified Customer Verified Customer

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