Matthew Martinez
Matthew Martinez at Metro Ford of OKC
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Matthew Martinez

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Matthew Martinez

January 18, 2025

Dealership Rating
Employee Rating

He's taken care of me, every time I've been in there. . Even times when I wasn't scheduled and popped in for a question, he's answered that too. Good Shop.. More

by wolffmanL7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Metro Ford of OKC responded

Thank you, wolffmanL7, for your feedback! We’re glad to hear that our team has always been there to assist you, even on short notice. We appreciate your loyalty and look forward to taking care of you in the future!

January 15, 2025

Dealership Rating
Employee Rating

Friendly, fast, professional service. Very pleased with the experience. Will definitely recommend and plan on returning. More

by VICTOR_CHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Metro Ford of OKC responded

Thank you, Victor! We're so glad to hear you had a friendly, fast, and professional experience. Your recommendation means a lot to us, and we look forward to seeing you again!

January 10, 2025

Dealership Rating
Employee Rating

Metro Ford is always professional and friendly. Their service is top notch and let you know they are there to take care of you. More

by EMCJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson

Jan 10, 2025

Metro Ford of OKC responded

"Thank you for your kind words, EMCJACOBS! We're thrilled to hear you always have a professional and friendly experience with us. We appreciate your continued trust!"

January 10, 2025

Dealership Rating
Employee Rating

MATTHEW HAS HELPED ME OVER THE PAST MONTH AND IS VERY HELPFUL, KIND, AND VERY UNDERSTANDING. RESPOND QUICKLY TO EITHER BY PHONE OR TEXT. I APPRECIATE HIS TIMLEY RESPONSE. More

by MARLA.DESMUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Metro Ford of OKC responded

Thank you for your wonderful feedback, MARLA.DESMUKES! We're so glad to hear that Matthew has been so helpful, kind, and responsive throughout your experience. We truly appreciate your kind words and look forward to serving you again!

January 10, 2025

Dealership Rating
Employee Rating

I was pleased with the service we received. Matt was informative, patient, and communicative throughout the process. I appreciate that! More

by derek.dean005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Metro Ford of OKC responded

Thank you for your feedback, derek.dean005! We're glad to hear that Matt provided informative, patient, and communicative service. We truly appreciate your kind words and look forward to serving you again!

January 01, 2025

Dealership Rating
Employee Rating

Has always been a pleasure! No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . More

by GNL3628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad to hear you consistently have a pleasant experience with no pressure. We appreciate your trust and look forward to serving you again soon! 😊✨

November 20, 2024

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Employee Rating

Good accesible faster good inventory good costumer service clean place clean cars very good mechanic More

by jose87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Metro Ford of OKC responded

Thank you, Jose! We're thrilled you enjoyed the speedy service, great inventory, and clean environment. Your feedback means a lot to us! 🚗👍

October 30, 2024

Dealership Rating
Employee Rating

Requested follow up but did not receive any. Responses via text were delayed and sometimes difficult to understand until I called the dealership service department. Work was not fully completed. More

by DR_SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Metro Ford of OKC responded

Thank you for your feedback, Dr. Sanders. We sincerely apologize for the lack of follow-up and any confusion with our communication. Your experience is important to us, and we’d like to resolve the issue with your service. Please reach out to us directly so we can address your concerns.

October 27, 2024

Dealership Rating
Employee Rating

The staff were professional very knowledgeable, and courteous.they gave me Very good service, thanks sincerely Elvira Cornish. More

by JOECORNISH9911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Metro Ford of OKC responded

Thank you, Joe! We’re glad to hear that our staff provided you with professional and courteous service. Your kind words are greatly appreciated!

August 06, 2024

Dealership Rating
Employee Rating

Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on More

by R. Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Metro Ford of OKC responded

Thank you, R. Brown! We’re glad you appreciate our friendly service and timely updates. It’s important to us to keep you informed and ensure your car is ready when you need it.

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