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Matthew Martinez

Overview Reviews (38) Inventory (451)

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Matthew Martinez

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Matthew Martinez

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.8

38 Reviews

Overview Reviews (38) Inventory (451)

4.8

38 Reviews

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38 Reviews of Matthew Martinez

April 11, 2025

Dealership Rating

Employee Rating

Matt was very responsive and kept me informed of my truck’s repair progress several times a week. He displayed care, concern, and empathy when answering my questions. He went above and beyond when taki truck’s repair progress several times a week. He displayed care, concern, and empathy when answering my questions. He went above and beyond when taking care my warranty claim coordination. More

by NATE.P.HARRIS99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 11, 2025 -

Metro Ford of OKC responded

Thanks, Nate! We’re thrilled to hear Matt took such great care of you. Keeping you informed and making the process smooth is exactly what we aim for. We’ll be sure to pass along your kind words!

April 09, 2025

Dealership Rating

Employee Rating

The service I received was professional and quick. I couldn't ask for more, Thanks Metro Ford! I couldn't ask for more, Thanks Metro Ford! More

by ANDYADAMS2011

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2025 -

Metro Ford of OKC responded

Thank you for the great feedback! We're so glad to hear you had a quick and professional experience. We appreciate your business and look forward to serving you again!

March 22, 2025

Dealership Rating

Employee Rating

Great service, as always. Professional and quick oil change and basic maintenance . Love Metro Ford! Professional and quick oil change and basic maintenance . Love Metro Ford! More

by menefeebj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, menefeebj! We're so glad to hear you had a great experience with our service team. We appreciate your loyalty and kind words!

March 14, 2025

Dealership Rating

Employee Rating

Everyone was very helpful and efficient. Clearly, they like what they do. My truck bed looks great. Clearly, they like what they do. My truck bed looks great. More

by ljellason

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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Mar 17, 2025 -

Metro Ford of OKC responded

Thank you! We're so glad to hear you had an efficient experience and that your truck bed looks great. We appreciate your feedback! 🚗👌

March 12, 2025

Dealership Rating

Employee Rating

Easy to schedule an appointment. Service was completed in a timely way. Staff were capable and friendly. Service was completed in a timely way. Staff were capable and friendly. More

by philcunningham2015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett

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Mar 13, 2025 -

Metro Ford of OKC responded

Thank you for the great feedback, Phil! We're happy to hear that scheduling was easy and that you had a timely, friendly experience. We look forward to serving you again soon!

March 11, 2025

Dealership Rating

Employee Rating

Always quick and friendly service. Matt makes sure that I am always satisfied with my service. That is one of the reasons I have Metro Ford complete any service work on my Mustang and Matt makes sure that I am always satisfied with my service. That is one of the reasons I have Metro Ford complete any service work on my Mustang and Bronco. More

by choyt1964

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2025 -

Metro Ford of OKC responded

Thanks so much for the kind words, Chris! 😉 We’re thrilled to hear you’re always satisfied with Matt’s service. We appreciate your trust in us for your Mustang and Bronco—looking forward to serving you again soon!

February 21, 2025

Dealership Rating

Employee Rating

I've always gotten excellent service at a fair price. I use them almost exclusively. I use them almost exclusively. More

by dcrane47831

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Justin Payne, Marko Stilger

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Feb 24, 2025 -

Metro Ford of OKC responded

Thank you for your loyalty! We appreciate your trust and look forward to continuing to provide excellent service.

February 14, 2025

Dealership Rating

Employee Rating

The service was fantastic. I was in and out very quickly, but Matt and the rest of the staff answered any questions I had. I was in and out very quickly, but Matt and the rest of the staff answered any questions I had. More

by hallamydawn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 14, 2025 -

Metro Ford of OKC responded

Thank you for your review! We're glad to hear you had a fantastic and efficient experience. Matt and the team appreciate your kind words—we're always here to help!

February 12, 2025

Dealership Rating

Employee Rating

Always friendly and quick service. They are very communicative while working on my pickup and give me a complete rundown when finished. They are very communicative while working on my pickup and give me a complete rundown when finished. More

by jimmy.durant

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 13, 2025 -

Metro Ford of OKC responded

Thanks, Jimmy! We appreciate your kind words and are glad you enjoy our friendly and communicative service. We look forward to seeing you next time! 🚗🔧

February 09, 2025

Dealership Rating

Employee Rating

Easy appointment setup. Fast and friendly service. Comfortable waiting area. Staff were courteous and efficient. Fast and friendly service. Comfortable waiting area. Staff were courteous and efficient. More

by Jherron815

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shannon Fein

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Feb 11, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear you had a smooth experience with our appointment setup and enjoyed our comfortable waiting area. We appreciate your kind words about our team!

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