Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento
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Matthew Jeffery

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
209 Reviews
5.0

209 Reviews

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209 Reviews of Matthew Jeffery

February 13, 2025

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Employee Rating

Always great customer service in the service department. Thank you for keeping my car up to date. More

by AAGONG0904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear Matthew and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 12, 2025

Dealership Rating
Employee Rating

Matt Jeffrey is great. He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technicia More

by HSALAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. Matthew and our team appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 06, 2025

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Quick service with good communication on the car’s progress. Helpful with getting rides to and from the service center. More

by N8THEEGR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

February 05, 2025

Dealership Rating
Employee Rating

Matt is an ambassador for you. Frankly if he was not there, I probably would take my car to another dealer. Some of the Bay Area Volvo dealers had cheaper quotes for same service More

by A1MIREMADI
Recommend Dealer
Yes
Feb 05, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 30, 2025

Dealership Rating
Employee Rating

Really appreciate Edgar’s professionalism and patience in helping address our new Volvo’s issues. Being new to the Volvo family we have high expectations of the brand and some of the issues are a bit subtle More

by ABABELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Edgar was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

Dealership Rating
Employee Rating

Great customer service. Especially from service advisor, Shaun. He always keep me updated on all the service my vehicle needs. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Dortch, Rick Fuentes

Jan 25, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Bill, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

Dealership Rating
Employee Rating

Niello volvo Sacramento never disappoints! Love these people and love this place! Highly recommend this place. More

by ANDREYPROTSYUK
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Brian Bladow

Jan 25, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, Andrey, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 24, 2025

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I liked the low pressure approach from my sales rep Edward. I also was very satisfied with the financial process. More

by WATKINSRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with Edward and our team. We're glad to hear we delivered such a great experience! TJ Upton General Manager tupton@niello.com (916) 245-2231

January 24, 2025

Dealership Rating
Employee Rating

Matt is an excellent service provider he’s professional and thorough and very helpful. I have never worked with a better service person More

by aimee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Niello Volvo Cars Sacramento responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 23, 2025

Dealership Rating
Employee Rating

We always rely on Matt to keep our XC60 in tiptop shape. Friendly, courteous, and knowledgeable. Can’t ask for more from a service advisor. When we purchase our first EV, Matt, and Jorgen in sales, are the More

by mike.per
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgen Eiremo

Jan 23, 2025

Niello Volvo Cars Sacramento responded

Hi Mike: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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