Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
255 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.7

255 Reviews

Write a Review

255 Reviews of Matthew Fuchs

February 02, 2026

Dealership Rating
Employee Rating

High in Comms, listed out the areas to remediate, friendly staff thank you for the service. More

by dmn2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2026

Dealership Rating
Employee Rating

Excellent experience with the service department. Good communication. Highly recommend. Worth going out of your way to go to this dealership. More

by KPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2026

Dealership Rating
Employee Rating

Very professional and always delivers exceptional client service and puts my car back on the road. More

by spizzi429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your kind words! We’re thrilled to hear our team consistently provides professional, reliable service and gets you back on the road quickly. We appreciate your trust and loyalty!

January 16, 2026

Dealership Rating
Employee Rating

SDCDJR Service was amazing! It was a pleasure to service my vehicle there. Everyone is pleasant and professional to deal with. I recommend buying from SD CDJR and servicing you More

by antonina.carollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the kind words! We’re thrilled to hear your service experience was smooth and enjoyable. Our team takes pride in being pleasant and professional, and we’re glad it made such a positive impression. We appreciate your recommendation and look forward to serving you again!

January 09, 2026

Dealership Rating
Employee Rating

Salerno Duane- Summit was a pleasure to deal with. I have leased our last 6 vehicles from them and each time, sales was attentive and interactions went well. This last time I returned two vehicles t More

by Esorge26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 14, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your continued loyalty and for taking the time to share such thoughtful feedback. We’re thrilled to hear that your experiences with our team—especially Cesar and Mike—have consistently been positive and that you were happy with both the process and the pricing. We did notice the rating left didn’t quite reflect the kind words you shared, and we’d truly appreciate any insight on what we could do in the future to earn a full 5-star experience from you. Your feedback helps us continue to improve, and we look forward to assisting you again when the time comes.

January 08, 2026

Dealership Rating
Employee Rating

The provided wonderful and reliable service with great communication. I would recommend this dealership for service and purchase of a vehicle More

by slbossart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the kind words and recommendation. We’re glad to hear you had a positive experience and that our team provided dependable service and clear communication. It means a lot to know you’d trust us for both service and a future vehicle purchase. We truly appreciate your support and look forward to assisting you again down the road!

January 07, 2026

Dealership Rating
Employee Rating

Not sure I would purchase another vehicle there, not happy with the lack of attention from the salesman or the time it took to fix the issue with the vehicle. More

by FASCIANO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 14, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations, particularly regarding the level of communication and the time it took to address the concern with your vehicle. This is not the experience we strive to provide, and your comments are important to us. We would appreciate the opportunity to learn more and see how we can improve moving forward. Please feel free to reach out to us directly so we can better understand your situation and work toward a resolution.

January 02, 2026

Dealership Rating
Employee Rating

From start to finish, the service was very pleasant, keeping me informed at all times about what the car needed. More

by jorgepalomo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Salerno Duane Chrysler Jeep responded

We appreciate your feedback and 5-star reveiw! It’s great to hear that the team kept you updated throughout your service visit and made the process smooth and hassle-free. We look forward to helping you again.

December 31, 2025

Dealership Rating
Employee Rating

The service was great! Matthew explained everything that was going on with the car. He helped us understand pros and cons the. Respected our decision. The service was quick More

by delacydd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the great 5-star review! We’re glad to hear Matthew took the time to clearly explain everything and respected your decision throughout the process. It’s wonderful to know the service was efficient and fairly priced. We appreciate your feedback and look forward to helping you again.

December 28, 2025

Dealership Rating
Employee Rating

Great service. Courteous crew at Front desk - specifically Matthew - my service writer and Will - his covering Alternate: and at the outdoor drop-off station as we More

by Gene M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock, Paul Bonilla

Dec 29, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback! We’re pleased to hear you received excellent service and that our front desk team made a positive impression. Matthew and Will will be glad to know their professionalism and courtesy stood out, along with the team at the drop-off area. We appreciate you taking the time to share your experience and look forward to assisting you again.

1
...

Dealership Inventory (138 Vehicles)

used 2021 Hyundai Tucson car, priced at $14,388
2021 Hyundai Tucson
used
Black Noir Pearl exterior
Automatic
All-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $47,550
2026 Jeep Grand Cherokee
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 Jeep Grand Cherokee L car, priced at $29,877
2023 Jeep Grand Cherokee L
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Wagoneer car, priced at $73,735
2026 Jeep Grand Wagoneer
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2019 Subaru Outback car, priced at $20,844
2019 Subaru Outback
used
Cinnamon Brown Pearl exterior
Automatic
All-wheel Drive
new 2026 Jeep Wrangler car, priced at $47,850
2026 Jeep Wrangler
new
Bright White Clearcoat exterior
Manual
Four-wheel Drive