Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Matthew Fuchs

Overview Reviews (237) Inventory (211)

Contact Me

View All Employees

< View All Employees

Matthew Fuchs

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me

4.7

237 Reviews

Overview Reviews (237) Inventory (211)

Dealership Experience

3 yrs, 3 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English

4.7

237 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Matthew Fuchs

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

237 Reviews of Matthew Fuchs

August 22, 2025

Dealership Rating

Employee Rating

Matthew’s communication is always appreciated! My car is always ready when promised. Thank you! My car is always ready when promised. Thank you! More

by kel222

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

August 22, 2025

Dealership Rating

Employee Rating

Great, service all around! The reps were very communicative and took care of my services quickly. They also got me a car wash before I left. When leasing a car, service is very The reps were very communicative and took care of my services quickly. They also got me a car wash before I left. When leasing a car, service is very important to me so I could see myself sticking with Jeep going forward. More

by alexisfmanco

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

August 18, 2025

Dealership Rating

Employee Rating

Great experience! Jaylen and Matt were helpful and informative. Service was excellent! Easy to make an appointment and very timely Jaylen and Matt were helpful and informative. Service was excellent! Easy to make an appointment and very timely More

by patricia_shorrock

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaylen

Report | Print

Aug 20, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review! We’re happy to hear our team provided knowledgeable and attentive service throughout your visit. It's great to know the appointment process was smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future!

August 05, 2025

Dealership Rating

Employee Rating

Matt and staff at Salerno Duane service department always go above and beyond, I trust them to take care of my Dodge. go above and beyond, I trust them to take care of my Dodge. More

by mulhollandj

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 08, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and continued trust in our team! We're proud to know that Matt and the service department consistently deliver the high level of care and attention you expect. It means a lot to us that you rely on Salerno Duane to keep your Dodge running smoothly. We truly appreciate your loyalty!

July 31, 2025

Dealership Rating

Employee Rating

Matt and staff at Salerno Duane service department always go above and beyond, I trust them to take care of my Dodge. go above and beyond, I trust them to take care of my Dodge. More

by juliekrueger318

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 08, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that Matt and our service team continue to exceed your expectations. It's always our goal to provide trustworthy and top-notch service, and we're grateful for your trust in us to care for your Dodge. We look forward to seeing you next time!

July 29, 2025

Dealership Rating

Employee Rating

Best in the business. Staff is always friendly and they’re always respectful of time. Staff is always friendly and they’re always respectful of time. More

by vincenzo.lizza

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Salerno, Bill Tegethoff, Felicia Wardrick, Paul Bonilla

Report | Print

Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We truly appreciate your continued trust and kind feedback! It means a lot to us that you feel valued and respected every time you visit. We look forward to providing you with excellent service for years to come.

July 28, 2025

Dealership Rating

Employee Rating

Matthew was amazing. Welcome me with a smile said he would call when he had an update. Not to long after I left he called and explained everything in full detail answe Welcome me with a smile said he would call when he had an update. Not to long after I left he called and explained everything in full detail answering all of my questions and concerns. He went over all of my options and pricing and was very informative. More

by Mburke2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience with Matthew and for the 5-star review! We’re so happy to hear he made you feel welcomed and took the time to keep you informed every step of the way. It’s great to know he was able to thoroughly answer your questions and provide clear options. We’ll be sure to pass along your kind words!

July 25, 2025

Dealership Rating

Employee Rating

Great service, responsive and a professional team, will definitely use this dealership again and again definitely use this dealership again and again More

by pauloga1981

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

We’re so grateful for your continued support and for your trust in us for your vehicle needs! We’re glad our team was able to meet your expectations, and we truly appreciate your loyalty. We look forward to assisting you again in the future!

July 25, 2025

Dealership Rating

Employee Rating

communication was difficult, car was ready 24 hours before we called to track down if it was ready , getting a hold of anyone is a tough, I guess they just are very very busy before we called to track down if it was ready , getting a hold of anyone is a tough, I guess they just are very very busy More

by samurphy1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Report | Print

Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience. We’re sorry to hear that communication was challenging and that you had to wait longer than expected to hear your car was ready. We understand how frustrating that can be, especially when trying to get in touch with us. We truly appreciate your patience and want you to know we’re working on improving this to make things easier for our customers.

July 12, 2025

Dealership Rating

Employee Rating

The service manager was very professional and the overall experience was awesome. I highly recommend SALERNO Duane Chrysler Jeep to anyone that is looking for a vehicle. experience was awesome. I highly recommend SALERNO Duane Chrysler Jeep to anyone that is looking for a vehicle. More

by peternagy1960

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

Report | Print

Jul 31, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your experience and for the 5-star review! We’re thrilled to hear that the service manager made a great impression and that your overall experience was awesome. Your recommendation means a lot to us, and we’re here anytime you or anyone you know is looking for a vehicle.

Dealership Inventory (211 Vehicles)

2020 Jeep Grand Cherokee | used

$22,422

2020 Jeep Grand Cherokee

used

Diamond Black Crystal Pearlcoat exterior

Automatic

Four-wheel Drive

$22,422

View Vehicle Details

View Details

2025 Ram 1500 | new

$69,560

2025 Ram 1500

new

Delmonico Red Pearlcoat exterior

Automatic

Four-wheel Drive

$69,560

View Vehicle Details

View Details

2022 Jeep Wrangler Unlimited 4xe | used

$39,713

2022 Jeep Wrangler Unlimited 4xe

used

Black Clearcoat exterior

Automatic

Four-wheel Drive

$39,713

View Vehicle Details

View Details

2025 Jeep Wagoneer S | new

$57,040

2025 Jeep Wagoneer S

new

Diamond Black Crystal Pearlcoat exterior

Automatic

Four-wheel Drive

$57,040

View Vehicle Details

View Details

2023 Toyota 4Runner | used

$41,674

2023 Toyota 4Runner

used

Magnetic Gray Metallic exterior

Automatic

Four-wheel Drive

$41,674

View Vehicle Details

View Details

2025 Jeep Wagoneer | new

$71,730

2025 Jeep Wagoneer

new

Silver Zynith exterior

Automatic

Four-wheel Drive

$71,730

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.