Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep
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Matthew Fuchs

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.7
209 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

4.7

209 Reviews

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209 Reviews of Matthew Fuchs

March 26, 2025

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Everyone was professional and courteous. The service department did and excellent job. They met all of my expectations. Thank you. More

by berickson493
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Recommend Dealer
Yes

March 26, 2025

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Quick service. Easy to make an appointment. Good communication to make the appointment and also status of work. More

by ANDREW.C.WEBB
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Recommend Dealer
Yes
Mar 27, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your 5 star review!

March 25, 2025

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My new Grand Cherokee had an unusual noise coming from the door jam. Although It took multiple tries to solve the problem, Matt and his techs did not give up and I'm totally satisfied with both the effort More

by jcoug1030
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Recommend Dealer
Yes
Mar 27, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and for sharing your experience! We're glad to hear that Matt and our team’s dedication paid off and that you're satisfied with the results. We understand that some issues can take a bit of persistence, and we’re grateful for your patience throughout the process. We're also happy the Uber rides and home delivery added to your positive experience. Your satisfaction means a lot to us, and we look forward to assisting you again whenever you need us!

March 22, 2025

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Matt was responsive and had my grand cherokee back to me in a timely manner. More

by dichiaradesign
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Recommend Dealer
Yes

March 20, 2025

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Definitely will be coming back to service my vehicles. Great customer service and they even called me an uber to pick me up and my uber driver was great. Thank you so much. More

by cpaperno
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Recommend Dealer
Yes
Mar 27, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and that the Uber ride worked out well for you. We truly appreciate your support and look forward to serving you again in the future!

March 14, 2025

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Great service and great customer service, definitely a convenient service depart by offering uber. I only want to bring my vehicle to them from now on. More

by steakntake1
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Recommend Dealer
Yes

March 14, 2025

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Easy in easy out. Realistic communication and follows through on expectations. Tries to accommodate as much as possible. More

by kjpoopor
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Recommend Dealer
Yes
Mar 17, 2025

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We’re glad to hear that everything was smooth and efficient for you. We strive to provide clear communication and follow through on our promises, and it’s great to know that we met your expectations. We truly appreciate your feedback and hope to have the chance to serve you again soon!

March 08, 2025

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The service people are always very helpful. Appreciate all their input regarding my vehicles and recommendations. More

by kim76
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Recommend Dealer
Yes

March 08, 2025

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Prompt and courteous service, with a short wait and a very nice waiting room. Excellent service. More

by mpimpinelli
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Recommend Dealer
Yes
Mar 12, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your kind feedback! We're thrilled to hear that you had a great experience with our prompt and courteous service. We’re also glad you enjoyed the waiting room! It’s our goal to make every visit as comfortable and efficient as possible. We appreciate your business and look forward to serving you again! 😊

March 08, 2025

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The service was amazzzzzzzing ! !!!!!!!!! The person at front desk was so welcoming ( so sorry I forgot his name ) It was a fast check in Got a ride home since it was planed for o More

by lbeker56
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the amazing review! We’re so glad to hear you had such a positive experience with our service, and we really appreciate your kind words about the front desk team. We’ll make sure to pass on the compliment to them!

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