Matt Tickle
Matt Tickle at New Direct Chrysler Dodge Jeep Ram

Matt Tickle | Page 2

Fixed Ops Director

New Direct Chrysler Dodge Jeep Ram

495 West Lee Hwy.
Wytheville, VA 24382

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4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Matt Tickle

July 02, 2026

Dealership Rating
Employee Rating

New Direct was prompt and professional. Started work on vehicle at the appointment time and quickly finished the service while keeping me informed of the progress and any additional servi More

by brorat73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Jul 02, 2026

New Direct Chrysler Dodge Jeep Ram responded

Great to hear our team began your Jeep Grand Cherokee service right at your appointment time and kept you informed throughout. We’re pleased the work finished quickly and the waiting area met your needs. We look forward to assisting with your future service visits.

July 02, 2026

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Great experience overall. The experience at the Dealership was a good one. We’re pleased. More

by sandra.vancleef24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington , Salesman Josh Lindsey

Jul 02, 2026

New Direct Chrysler Dodge Jeep Ram responded

Thank you for sharing how pleased you are with your Ram 3500 service. We’re glad your visit went smoothly and that you had a positive overall experience. We look forward to assisting you again.

June 30, 2026

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Would buy from again great friendly people to deal with In-N-Out real quick More

by thehorseman79
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Jun 30, 2026

New Direct Chrysler Dodge Jeep Ram responded

It’s wonderful you found our team friendly and the purchase of your used Ram 2500 quick. Your feedback encourages us to keep delivering efficient service. We’re here whenever you’d like to stop by again.

June 29, 2026

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This dealership over the years have kept my older vehicle fixed. I drive it infrequently which is important to me as it isn't my primary vehicle that I use. Thanks. More

by jquesenberrycsms
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Service Time
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Recommend Dealer
Yes
Jun 29, 2026

New Direct Chrysler Dodge Jeep Ram responded

Matt and the team appreciate your continued trust in keeping your Jeep Compass running smoothly over the years, even if it’s not your primary ride. We look forward to keeping your Compass ready whenever you bring it back in.

January 08, 2026

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Direct provided great service as always. Scheduling and drop off were easy ask always and the work was completed on time as promised. More

by mountaineer1848
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2026

New Direct Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

January 05, 2026

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Excellent Service. Professional and Timely. Great staff to deal with. Work was timely and service waiting area clean. More

by brendaumbarger
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Jan 05, 2026

New Direct Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 29, 2025

Dealership Rating
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The team here is always wonderful to deal with, no matter what it is you are doing, service is always friendly and professional, parts people are so helpful and if you are buying a vehicle, they are always h More

by jimwest446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Dec 29, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with New Direct Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 25, 2025

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Employee Rating

Had my jeep since before Thanksgiving and I called everyday and it was something new everyday from we dont have the parts yet and we got a quote which I was quoted 600 and on the bill it says 300 whic More

by rtweddle8585
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Shawn Weatherington

Jan 07, 2026

New Direct Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Shawn Weatherington, shawnw@marburgerauto.com

December 24, 2025

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Fast ,friendly service. ..clean...professional, as always...I would not take any of my vehicles anywhere else...It has always been like this for me...love it. More

by kev0426
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Dec 24, 2025

New Direct Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing New Direct Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 22, 2025

Dealership Rating
Employee Rating

Great Service and good people. Employees are always friendly and very helpful and very knownledgable. More

by kelci63
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

New Direct Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing New Direct Chrysler Dodge Jeep Ram! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

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