Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matt Tickle
Matt Tickle at New Direct Chrysler Dodge Jeep Ram

Matt Tickle

Fixed Ops Director

New Direct Chrysler Dodge Jeep Ram

495 West Lee Hwy.
Wytheville, VA 24382

Contact Me
4.6
23 Reviews
4.6

23 Reviews

Write a Review

23 Reviews of Matt Tickle

January 08, 2026

Dealership Rating
Employee Rating

Direct provided great service as always. Scheduling and drop off were easy ask always and the work was completed on time as promised. More

by mountaineer1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 08, 2026

New Direct Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

January 05, 2026

Dealership Rating
Employee Rating

Excellent Service. Professional and Timely. Great staff to deal with. Work was timely and service waiting area clean. More

by brendaumbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Report | Print
Jan 05, 2026

New Direct Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 29, 2025

Dealership Rating
Employee Rating

The team here is always wonderful to deal with, no matter what it is you are doing, service is always friendly and professional, parts people are so helpful and if you are buying a vehicle, they are always h More

by jimwest446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Report | Print
Dec 29, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with New Direct Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 25, 2025

Dealership Rating
Employee Rating

Had my jeep since before Thanksgiving and I called everyday and it was something new everyday from we dont have the parts yet and we got a quote which I was quoted 600 and on the bill it says 300 whic More

by rtweddle8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Weatherington

Report | Print
Jan 07, 2026

New Direct Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Shawn Weatherington, shawnw@marburgerauto.com

December 24, 2025

Dealership Rating
Employee Rating

Fast ,friendly service. ..clean...professional, as always...I would not take any of my vehicles anywhere else...It has always been like this for me...love it. More

by kev0426
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Report | Print
Dec 24, 2025

New Direct Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing New Direct Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 22, 2025

Dealership Rating
Employee Rating

Great Service and good people. Employees are always friendly and very helpful and very knownledgable. More

by kelci63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 22, 2025

New Direct Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing New Direct Chrysler Dodge Jeep Ram! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 20, 2025

Dealership Rating
Employee Rating

good job as always -will be back again. enjoy the holidays and have a happy new year. More

by cishumate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Report | Print
Dec 20, 2025

New Direct Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing New Direct Chrysler Dodge Jeep Ram! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 18, 2025

Dealership Rating
Employee Rating

The guys took care of one problem but are waiting for parts on other problem. More

by rsmiley52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Report | Print
Dec 18, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 08, 2025

Dealership Rating
Employee Rating

The Staff and at New Direct Chrysler Dodge Jeep Ram of Wytheville, VA are very efficient, professional and knowledgeable. More

by Mo Potts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington , Rick

Report | Print
Dec 08, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with New Direct Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 03, 2025

Dealership Rating
Employee Rating

Routine service oil change, oil filter, tire rotation and inspection sticker. In and out in 1 hour and on time. More

by pnelson20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

Report | Print
Dec 03, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you for choosing New Direct Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

1
2
3

Dealership Inventory (84 Vehicles)

used 2021 Jeep Wrangler Unlimited car, priced at $26,570
2021 Jeep Wrangler Unlimited
used
Sarge Green Clearcoat exterior
Automatic
Four-wheel Drive
$26,570
View Details
new 2026 Jeep Wrangler car, priced at $54,980
2026 Jeep Wrangler
new
Anvil Clearcoat exterior
Automatic
Four-wheel Drive
$54,980
View Details
used 2016 Jeep Wrangler Unlimited car, priced at $22,995
2016 Jeep Wrangler Unlimited
used
Rhino Clearcoat exterior
Automatic
Four-wheel Drive
$22,995
View Details
used 2024 Mazda CX-50 car, priced at $23,480
2024 Mazda CX-50
used
Ingot Blue Metallic exterior
Automatic
All-wheel Drive
$23,480
View Details
used 2024 Toyota Camry car, priced at $25,085
2024 Toyota Camry
used
White exterior
Automatic
Front-wheel Drive
$25,085
View Details
used 2019 Ram 1500 car, priced at $24,552
2019 Ram 1500
used
Maximum Steel Metallic exterior
Automatic
Four-wheel Drive
$24,552
View Details
View All Inventory