Drop off and pick up was made convenient and worked
around my schedule. Service is always friendly and accommodating. They worked in my favor as much as possible.
around my schedule. Service is always friendly and accommodating. They worked in my favor as much as possible.
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by Tim
Service Price Transparency
Nov 24, 2025 -
BMW of Shrewsbury responded
Hi Tim, we're glad drop-off and pick-up was convenient for you! We’re happy our team was accommodating and helpful. Thank you for choosing BMW of Shrewsbury. See you next time!
Matt is the best service manager I have worked with over
the past two decades I have owned BMWs. Always prompt, proactive and focused on the customer!
the past two decades I have owned BMWs. Always prompt, proactive and focused on the customer!
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by VN
Service Price Transparency
Nov 24, 2025 -
BMW of Shrewsbury responded
We're very lucky to have Matt on our team! Thank you for choosing BMW of Shrewsbury and for sharing your experience. We look forward to working with you in the future!
My experience with Nate was outstanding.
I was there to pick my car up from service and not only ended up with a new car, but a new friendship! Nate is truly one of a kind. Not your run of t
I was there to pick my car up from service and not only ended up with a new car, but a new friendship! Nate is truly one of a kind. Not your run of the mill car salesman. He’s someone who cares how you feel and listens to you. Of course his job is to sell cars, but I felt his ultimate goal was to make me happy whether I purchased a new car now or later. As long as Nate works for BMW, he will forever by my guy! Thanks, Nate. You’re an amazing person!
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by Roger Cancio
Nov 21, 2025 -
BMW of Shrewsbury responded
Roger, we are thrilled to hear of your exceptional experience with Nate! Thank you for choosing BMW of Shrewsbury and for sharing your feedback. Congrats on your new BMW and we look forward to working with you in the future.
Nov 21, 2025 -
Roger Cancio responded
The pleasure was all mine. Thank you!
Matt & his service staff have always done excellent work
any time we have needed service. Matt & his staff are very professional
and also very kind & respectful.
any time we have needed service. Matt & his staff are very professional
and also very kind & respectful.
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by Rzarella1
Service Price Transparency
Nov 13, 2025 -
BMW of Shrewsbury responded
Thank you for sharing your review and feedback with Matt and his team! We appreciate your business and hope to see you again at BMW of Shrewsbury.
Work was done on time and I was updated during the visit.
They also found another issue.
They also found another issue.
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by jeffrey.romano64
Service Price Transparency
Nov 13, 2025 -
BMW of Shrewsbury responded
We really appreciate you taking the time to leave BMW of Shrewsbury this awesome review!
Quick service got me in and out.
Good communication throughout. Definitely a good choice for BMW service
Good communication throughout. Definitely a good choice for BMW service
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by EricM
Service Price Transparency
Nov 10, 2025 -
BMW of Shrewsbury responded
Eric, thank you for choosing BMW of Shrewsbury and for sharing your experience! We’re delighted the team kept you informed and got you back on the road quickly. See you next time!
Always fast and friendly service on my BMW.
Confident in their ability to keep my investment at its peak.
Confident in their ability to keep my investment at its peak.
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by Belliveaudm
Service Price Transparency
Nov 04, 2025 -
BMW of Shrewsbury responded
It's great you feel confident about your car's condition after working with our team! Thank you for choosing BMW of Shrewsbury and for sharing your experience. See you next time!
Attentive and caring to customer starting from the
appointment and inquiry. Fast and efficient booking and prompt of service rendered.
appointment and inquiry. Fast and efficient booking and prompt of service rendered.
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by hwee.chung
Service Price Transparency
Nov 04, 2025 -
BMW of Shrewsbury responded
We are grateful for your positive feedback! Thank you for choosing BMW of Shrewsbury, we are happy you had a successful experience from start to finish.
The service and personnel were very responsive and
enjoyable to work with. They provided me with thorough information on what was needed and the diagnostics of the vehicle
enjoyable to work with. They provided me with thorough information on what was needed and the diagnostics of the vehicle
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by Wprice_3
Service Price Transparency
Nov 03, 2025 -
BMW of Shrewsbury responded
Thank you for the glowing review! We're thrilled the team provided such a thorough and enjoyable experience. We appreciate your business and hope to see you again at BMW of Shrewsbury. Safe travels!
Second time I tried the service at this location… both
times got the car back with no communication about not having the vehicle cleaned (washed).
times got the car back with no communication about not having the vehicle cleaned (washed).
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by valmesser
Service Price Transparency