Matt Roy

Excellent efficient service and great communication, transparency, and accommodation from Matt the service rep. I have returned year after year to this dealership m. transparency, and accommodation from Matt the service rep. I have returned year after year to this dealership m. More

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Professionalism, quick turnaround and good customer service. The dealership is not the one closest to my home but it is worth driving the distance for a treatment that goes with BMW stands for. service. The dealership is not the one closest to my home but it is worth driving the distance for a treatment that goes with BMW stands for. More

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It was a quick state inspection. I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the stic I didn't have an appointment but they got it done fast. As always Matt Roy went above and beyond to get me in and out. Alan the tech who did the sticker put the sticker on straight and was thorough to make sure my car was safe to drive on the lovely unsafe roads we have here in massachusetts. Thank you again guys More

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Great service,great people Matt was terrific and prices very fair. I have 4 family members that are customers there, and are all happy. very fair. I have 4 family members that are customers there, and are all happy. More

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Easy scheduling prompt service ready in promised time Price was pretty competitive for oil change in the brake job time Price was pretty competitive for oil change in the brake job More

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Always great customer service. Never have had a bad visit. Matt has always provided excellent communication and transparency so I know exactly what to expect with no surprises. Never have had a bad visit. Matt has always provided excellent communication and transparency so I know exactly what to expect with no surprises. More

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Matt in Service is knowledgeable, helpful, professional, and friendly. Had my car towed to the dealership and didn’t even go with it. They took care of everything same day. and friendly. Had my car towed to the dealership and didn’t even go with it. They took care of everything same day. More

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High-quality service, a great waiting area, and, more importantly, a professional service advisor, Matt, who is on top of needed services. importantly, a professional service advisor, Matt, who is on top of needed services. More

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Amazing service. . loaner car .. excellent communication .via e/m & text ..Done all in 1 day! found break issue and fixed! . loaner car .. excellent communication .via e/m & text ..Done all in 1 day! found break issue and fixed! More

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Great sales and service team. Everyone that I have dealt with is extremely genuine and honest. Everyone that I have dealt with is extremely genuine and honest. More

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