Matt Robertson
Matt Robertson at Royal Automotive

Matt Robertson | Page 3

Manager

Royal Automotive

3010 Columbiana Rd
Vestavia Hills, AL 35216

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5.0
74 Reviews
5.0

74 Reviews

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74 Reviews of Matt Robertson

June 25, 2020

Dealership Rating
Employee Rating

Allen did an amazing job! They really were nice to work with. If you are buying a new vehicle, I would definitely recommend going to see Allen!!! More

by allydavis98
Recommend Dealer
Yes

Other Employees Tagged: Allen Cook

Jun 25, 2020

Royal Automotive responded

Thank you for reviewing Royal Volkswagen and for giving a shout out to Allen. I am glad to hear that he helped you into the perfect new vehicle! Congratulations & safe travels.

April 18, 2020

Dealership Rating
Employee Rating

Matt Robertson made everything super easy from start to finish! We will be back for our next vehicle for sure! Everyone was very friendly and professional! Update: We’ve had so many issues working with More

by Kendall7818
Recommend Dealer
Yes

Other Employees Tagged: Matt Coulter

May 20, 2020

Royal Automotive responded

I'm sorry to hear that you ran into some trouble after your purchase. We will address this feedback with our team so we can work towards improving in the future. Thank you for your business. Ed Murphy - General Sales Manager - 205-823-3100

April 15, 2020

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Employee Rating

Everything was awesome... no complaints! No hassle! Found exactly what I was looking for. I got a great deal! I highly recommend... 10 stars! Thanks again Royal automotive. More

by Andre Wright
Recommend Dealer
Yes
Apr 15, 2020

Royal Automotive responded

Andre - There is nothing we love more than hearing that our customers are finding the right cars for them at Royal Volkswagen. Congratulations! We are all so grateful for your business and five star - ten star - review. Thank you!

March 10, 2020

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Employee Rating

I was extremely impressed with the inventory and the knowledge of my salesman, Matt. They had my truck washed and detailed and ready for a test drive just a day after being on the lot. I loved working w More

by DavidT
Recommend Dealer
Yes
Mar 10, 2020

Royal Automotive responded

David, thank you for leaving Royal Volkswagen a five-star review! Our team loves hearing feedback from happy customers. We look forward to working with you in the future!

January 25, 2020

Dealership Rating
Employee Rating

Great overall experience in buying my Yukon. Gary, Matt and the rest of their team were very good to me throughout the entire process and made it easy. More

by Drkinman
Recommend Dealer
Yes

Other Employees Tagged: Gary Redd

Jan 27, 2020

Royal Automotive responded

Thank you for the five stars! We couldn't be happier to hear that you enjoyed working with Gary, Matt and our team here at Royal Volkswagen. We hope that you enjoy your GMC Yukon, and we hope to see you again sometime!

January 24, 2020

Dealership Rating
Employee Rating

Gary is always a joy to work with and always gives us the best service possible. Royal gives us great service as well. We would recommend Gary and Royal to everyone. More

by Ellen
Recommend Dealer
Yes

Other Employees Tagged: Gary Redd

Jan 24, 2020

Royal Automotive responded

Ellen, thanks for sharing your 5-star experience with Gary! Our entire team at Royal Volkswagen is committed to providing top-notch service. We look forward to seeing you at your next visit!

October 04, 2019

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Great experience Gary Redd and the entire team were fantastic. It was a very good experience. This was my second car purchased from Royal. Very good job. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Redd

Oct 07, 2019

Royal Automotive responded

Thank you so much for coming back to Royal Volkswagen for a second vehicle! We are delighted to hear that you had another positive experience. Safe driving in your new car!

September 23, 2019

Dealership Rating
Employee Rating

Top notch experience This was the easiest car buying experience I’ve ever encountered. Customer service was above and beyond. I cannot say enough what a pleasant experienc More

by Dbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Hawk , Mark Elliott

Sep 24, 2019

Royal Automotive responded

For you to say you had your easiest car-buying experience ever at Royal Volkswagen makes our day! We are so happy to hear that you received five-star service from our team. Thank you for the many kind words! We hope you are loving your new vehicle.

September 05, 2019

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Employee Rating

Outstanding experience Mark made this car buying experience a pleasant one, A first class operation,this is our third purchase from Mark. We are happy Buick Customers. More

by SGM SALZBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Elliott

Sep 06, 2019

Royal Automotive responded

We are delighted to hear that you can turn to Mark whenever you're in need of a new car and know you'll receive five-star service! Thank you very much for being part of the Royal Volkswagen family. We wish you safe driving.

August 20, 2019

Dealership Rating
Employee Rating

Great experience with excellent results Gary Redd went above and beyond in helping us select and purchase our new Buick Envision. We have worked with this dealership (Royal) since 1972 and i More

by mcwhirtc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Redd

Aug 20, 2019

Royal Automotive responded

Thank you for your review of Royal Volkswagen! Congrats on the purchase of your new Buick Envision-we hope you are enjoying it! We greatly appreciate your longtime patronage to our dealership and your kind words about our entire team. Have a great day and happy driving!

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