Matt Robertson
Matt Robertson at Royal Automotive

Matt Robertson | Page 2

Manager

Royal Automotive

3010 Columbiana Rd
Vestavia Hills, AL 35216

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5.0
74 Reviews
5.0

74 Reviews

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74 Reviews of Matt Robertson

June 18, 2022

Dealership Rating
Employee Rating

Great customer service, very informative, good communication while my vehicle was being built, quickest and smoothest buying experience I’ve ever had, and determined to make sure everything was 10 More

by Jesse Avery
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Head

April 02, 2022

Dealership Rating
Employee Rating

Joey did an excellent job from start to finish. He was proactive and quick to return my calls. Great experience! More

by Rob Stone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Brasher

November 09, 2021

Dealership Rating
Employee Rating

Carter Ward was the ultimate professional and helped me find the right vehicle to meet my needs and specifications. Carter kept me in the loop throughout the entire process and promptly responded to any q More

by kcuevas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carter Ward, Carter Ward

October 16, 2021

Dealership Rating
Employee Rating

Fantastic salesman. Would definitely do business with him again. He made the whole process very easy. More

by ashlash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carter Ward

April 18, 2021

Dealership Rating
Employee Rating

The guys were super professional with me. I would recommend Royal to anyone! I love the new Yukon. Thank you to the team at Royal More

by jdhandey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Redd, Carter Ward

Apr 19, 2021

Royal Automotive responded

Thank you for posting about your recent visit to Royal Volkswagen. Our team is proud to have earned your 5-stars!

March 05, 2021

Dealership Rating
Employee Rating

This is my 3rd lease with them and I have always been very pleased. They worked hard to find the exact car that I wanted. More

by CAES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Bradshaw

Mar 08, 2021

Royal Automotive responded

Thank you for your loyalty to Royal Volkswagen! It is fantastic to hear that our team always helps you find the best option!

January 25, 2021

Dealership Rating
Employee Rating

Royal is just a name it’s the people that makes me come back great experience they all took time and they did it with a smile More

by rr303
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Mills , Don Livingston

Jan 25, 2021

Royal Automotive responded

Thank you so much for the kind feedback about our wonderful team! We appreciate you coming back to Royal Volkswagen and are glad to know that you're a satisfied customer. Safe driving!

December 21, 2020

Dealership Rating
Employee Rating

Always provides great serviceThe entire team is helpful Always provides great service The entire team is helpful and team players Car was washed unexpectedly It was extremely easy It was scheduled very More

by bk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Royal Automotive responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Royal Volkswagen, and we look forward to your next visit!

December 16, 2020

Dealership Rating
Employee Rating

Over the years I have bought many vehicles through Don Thomas. I bought Volvo, Buick, VW and GMC. It's always a pleasure to deal with Don. He is very knowledgeable about the vehicles. The last three wer More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Mills, Don Thomas , Gary Redd

Dec 17, 2020

Royal Automotive responded

Glenn - thank you for your loyalty to Royal Volkswagen. We are excited to hear that Don, Jennifer, Gary, and Matt continue to provide you with great service!

July 18, 2020

Dealership Rating
Employee Rating

Gary Redd and Matt Robertson were SO helpful, friendly and really made the whole process very easy. We truly appreciated their help and highly recommend!!!. Thank you!! More

by Huckabystephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Redd

Jul 20, 2020

Royal Automotive responded

Thank you so much for your recommendation of Gary and Matt! Friendly and very easy is the feedback we love to hear. We hope to see you back again next time at Royal Volkswagen!

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