Matt is one of our service advisors here. Matt assists many of new and returning customers with their service needs
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Write a Review41 Reviews of Matt Morano
December 19, 2019
Always a positive experience! Matt always takes care of me when I bring my car in. He always tells me exactly what I need, and what projects can wait, because he is very aware of Matt always takes care of me when I bring my car in. He always tells me exactly what I need, and what projects can wait, because he is very aware of my financial status. I appreciate his honesty and willingness to go the extra mile to get me the best value for the few dollars I have to spend. Sometimes people tell me I'm crazy to pay for services at the dealer, but no one else has Matt working for them, and I always know I'll never have to question the quality of the service I receive. More
December 05, 2019
Matt Morano at DCH Freehold, NJ and of course the entire Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. Freehold operation team, should be commended for "always being dedicated to 5 star stellar service. I purchased my FJ Cruiser from DCH. More
Other Employees Tagged: Janine Giordano , Jennifer Cosentino, Ludwick Niezgoda, Stellar Experience from entry to exit ??????
October 22, 2019
They sold me certified 2015 camry with painted bumper Nori sales lady and the whole team, should work in a small dealer to learn how to be honest and to keep their promises to the customers. Nori, sold Nori sales lady and the whole team, should work in a small dealer to learn how to be honest and to keep their promises to the customers. Nori, sold me a certified 2015 Camry and she never disclosed that the rear bumper is painted, for sure i am not sure if they replaced the whole bumper or repainted the old one and what the reason of that? When i asked her, she said yes and they have the reason to not disclose any repairs if its coast less than $500!!! If i will go to the dealer asking for a new bumper and paint how much will coast? Second i got my car with 12k miles warranty, one week later went back to them because i heard noise from the heating vents when i turn the heat, back on march 2019. With only 5 minutes test drives they wasn’t able to figure out the reason. From two weeks when the cold weather is back and i turned on the heat, i got the same noise, i went back they figured out the heat motor blower need to be replaced with $450 and they declined to change it for free, because i had more than 12k now on my car. Third, on the first visit also, i complained that i am having like a tapping noise from the end of my car, also they didn’t get it when i went there. In my last visit the technician checked my car and said the noise coming from the tension bar clip for my trunk and its damaged, now i figured out that my car was in an accident before they sell it to me. How come a camry 2015 with almost 66000k now and has all these problems. They’re are the worst place. Nori sales lady and the whole team, should work in a small dealer to learn how to be honest and to keep their promises to the customers. Nori, sold me a certified 2015 Camry and she never disclosed that the rear bumper is painted, for sure i am not sure if they replaced the whole bumper or repainted the old one and what the reason of that? When i asked her, she said yes and they have the reason to not disclose any repairs if its coast less than $500!!! If i will go to the dealer asking for a new bumper and paint how much will coast? Second i got my car with 12k miles warranty, one week later went back to them because i heard noise from the heating vents when i turn the heat, back on march 2019. With only 5 minutes test drives they wasn’t able to figure out the reason. From two weeks when the cold weather is back and i turned on the heat, i got the same noise, i went back they figured out the heat motor blower need to be replaced with $450 and they declined to change it for free, because i had more than 12k now on my car. Third, on the first visit also, i complained that i am having like a tapping noise from the end of my car, also they didn’t get it when i went there. In my last visit the technician checked my car and said the noise coming from the tension bar clip for my trunk and its damaged, now i figured out that my car was in an accident before they sell it to me. How come a camry 2015 with almost 66000k now and has all these problems. They’re are the worst place. More
Other Employees Tagged: Nori Wilhelm
July 04, 2019
Always friendly service I never have a problem getting an appointment for servicing & my car has always been done in the mount of time they tell me it will take. This is the I never have a problem getting an appointment for servicing & my car has always been done in the mount of time they tell me it will take. This is the 3rd Camry I have owned & Freehold Toyota has always kept them running well. More
Other Employees Tagged: Meir Jefroimski
July 01, 2019
Best service and really good crews Really great new car purchase experience. Manager and salesman was really helpful. And I am happy with my purchase at DCH freehold Toyama. Will always Really great new car purchase experience. Manager and salesman was really helpful. And I am happy with my purchase at DCH freehold Toyama. Will always recommend this place to friends and families. More
Other Employees Tagged: Vinny Vitolo
July 11, 2018
Great experience with Ian Ian and the staff at DCH were knowledgeable, professional, and efficient. They treated us with respect, patiently answered all of our questions and se Ian and the staff at DCH were knowledgeable, professional, and efficient. They treated us with respect, patiently answered all of our questions and secured the exact vehicle we were looking for within 2 days and at a fair price. For anyone considering a Toyota (or even if you’re undecided about what vehicle you want), stop by DCH and have a chat with Ian. He is a great representative of the company and will certainly make your car buying experience a pleasure. This dealership, and Ian specifically, set the bar high for service and professionalism. Thanks! More
Other Employees Tagged: Ian-Michael Salon, Paul Leahy , Meir Jefroimski
May 06, 2018
Fantastic Ian, Vinny and Matt were all so great to work this. They made the long process as easy as possible. I felt that they were being honest with me and wan Ian, Vinny and Matt were all so great to work this. They made the long process as easy as possible. I felt that they were being honest with me and wanted to not just me in one of their cars, but to form a relationship. Ian and crew were extremly professional. I felt like I was making a good purchase and just very comfortable leasing a car from them. More
Other Employees Tagged: Vinny Vitolo, Ian-Michael Salon , Meir Jefroimski
May 01, 2018
We had a great experience! We had a great experience yesterday at freehold Toyota. Our salesman Nick Hoff could not have been anymore helpful. Everyone at the dealership was ver We had a great experience yesterday at freehold Toyota. Our salesman Nick Hoff could not have been anymore helpful. Everyone at the dealership was very kind and seem to love their jobs. We got at great interest rate. We absolutely love the RAV4 , the second one we purchased at this dealership. When the deal was done Nick took a pic of us with our new vehicle. And we took one of him. Thanks again Nick for all your help.we love it! More
Other Employees Tagged: Chad Braverman , Nicholas Hoff
April 11, 2018
Great service I bought a 2015 Tacoma from Paul. He and the manager Dennis gave me an excellent deal and treated me as if I had known them for years. Wonderful team I bought a 2015 Tacoma from Paul. He and the manager Dennis gave me an excellent deal and treated me as if I had known them for years. Wonderful team to deal with. More
Other Employees Tagged: Paul Morrison

