Matt Martin
Matt Martin at Matthews Kia of Greece

Matt Martin

Parts Advisor

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4 Reviews
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4 Reviews

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4 Reviews of Matt Martin

June 14, 2025

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Employee Rating

Called four times got put on hold no one ever picked up the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. More

by GT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 16, 2025

Matthews Kia of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Director, John fiorino, at jfiorino@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

March 26, 2025

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Employee Rating

Nice and clean and everyone is extremely friendly and courteous. Technicians are very knowledgeable about the vehicle. Would come back all the time. More

by laboyrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Fiorino , Ron Kyle

Mar 27, 2025

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 02, 2025

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Employee Rating

Very professional and committed to their work. They did great job plus washing the truck was extra work that I was not expecting. Thank you for all the work that was done. More

by antoineaemanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobs, John Fiorino, Nick Makowski, Izzy Softic , Joe Justiniano, Ron Kyle

Mar 03, 2025

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 25, 2025

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Employee Rating

I was able to get an appointment within 24 hours. The communication with the service department was excellent, Dan Koval did an excellent job in completing the work that was necessary in a very tim More

by D&DJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobs, John Fiorino, Nick Makowski, Izzy Softic , Joe Justiniano, Ron Kyle, Dan Koval

Feb 25, 2025

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Dan! Thank you for your business and the great review!

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