Matt Hay
Matt Hay at Regal Honda

Matt Hay

Service Advisor

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of Matt Hay

June 20, 2025

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Employee Rating

Prompt, professional and friendly. I was traveling and car word not start. Provided courtesy transport to and from hotel. Definitely helped in reducing my stress level. More

by elaine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ms. Debbie

Jun 20, 2025

Regal Honda responded

Elaine, we're glad to hear that our team at Regal Honda could assist you promptly and make your experience less stressful. Safe travels!

June 19, 2025

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They are honest people who are very helpful with my car issues. Thank you for your help More

by Kathleen Moreland
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2025

Regal Honda responded

This is great to hear, Kathleen! Thank you for trusting Regal Honda with your vehicle. We'll see you next time!

June 12, 2025

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Matt was great. Dealer is clean and people are friendly. The popcorn is a nice complement to have while waiting More

by lionel.valentin
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2025

Regal Honda responded

Lionel, we're delighted to hear that Matt and our team at Regal Honda made your visit enjoyable. Glad you liked the popcorn too! Thanks for sharing your experience with us!

June 11, 2025

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Calling for appointment to have my car serviced was easy. The advisors work with you to inform you of what needs to be done. Thank you for having a shuttle service. More

by annego12
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Regal Honda responded

We're glad to hear that scheduling your service appointment was a breeze and that our advisors at Regal Honda kept you informed. It's great to know the shuttle service added convenience for you. Thanks for sharing your experience!

June 06, 2025

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Great service, just long wait time. Everyone was kind and helpful. Matt is knowledgeable and friendly. One sales guy was bothering every service customer about “Trading” either vehicle More

by chad.dumke
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Recommend Dealer
Yes
Jun 09, 2025

Regal Honda responded

Thank you.

May 31, 2025

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I drive 35 miles, one way, when there is a Honda dealership 5 miles from my house. Been a customer for 10yrs. More

by meadows_chris
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2025

Regal Honda responded

Thank you for your loyalty over the past decade! We're honored that you choose to travel the extra miles to visit us at Regal Honda. We look forward to serving you for many more years!

May 28, 2025

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Employee Rating

Went for oil change but no fluids was checked or filled. Unsatisfied Not happy at all. More

by boulevard813
Recommend Dealer
Yes

Other Employees Tagged: Matt Hay

May 29, 2025

Regal Honda responded

Thank you for leaving your feedback. We're terribly sorry to hear about your experience and highly appreciate you bringing this to our attention. If you would like to discuss further please contact Johnny Mullins - Service Manager.

May 29, 2025

Regal Honda responded

Hello - I'm sorry to hear about these concerns and would like to make sure they get addressed to your satisfaction. At your earliest convenience, would you please contact me directly? Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 26, 2025

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The service provider Matt Hay was courteous and made sure my car was done properly and he assured me all was good. I have never had a bad service that is why I drive an hour to be with your service departmen More

by Regina Morgan
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2025

Regal Honda responded

Hi Regina, thank you for making the drive to Regal Honda and sharing your positive experience with Matt! We're delighted to know our service team continues to meet your expectations. Safe travels until we see you next time!

May 02, 2025

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Employee Rating

Fantastic Job. .from Sales to management very happy Took care of us and every way we’ve bend them multiple dealerships searching and vehicle is number one thank you More

by v.duvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Regal Honda responded

We're delighted to hear that our team at Regal Honda provided you with a top-notch experience! Thank you for choosing us and sharing your positive feedback. Enjoy your new vehicle!

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