Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 19

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

July 08, 2021

Dealership Rating
Employee Rating

Excellent service. Got in and out in the time they told me. I would go there again for any service work and recommend their service department. More

by MTROKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Joe Rizza Acura responded

Thank you for the kind words for Matt and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 01, 2021

Dealership Rating
Employee Rating

I am always amazed as how efficient this service department is. Others have tried to get me to go to “their guy”, but then I’d have to wait for appointments. I love the service I get here. More

by Pearlhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Don’t know name but female at checkout desk

Jul 01, 2021

Joe Rizza Acura responded

Thank you for taking the time to share your wonderful feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again!

June 30, 2021

Dealership Rating
Employee Rating

A HUGE thank you to Matt and Chris for providing an excellent customer experience when servicing my vehicles. And can’t forget about my salesperson Dennise who is always wonderful and making us feel s More

by maria.marron12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer , Denise Manikouras

Jul 01, 2021

Joe Rizza Acura responded

Thank you, Maria! It is great to hear that Denise, Matt and Chris were so helpful. We appreciate your business and our team looks forward to serving you again soon!

June 29, 2021

Dealership Rating
Employee Rating

Friendly greeting and nice explanation of services provided. Nice waiting area and good coffee while I was waiting for the service to be completed. That’s all More

by SANDERSON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

June 27, 2021

Dealership Rating
Employee Rating

Very short waiting period on both times I have been to the dealership More

by gagewillisamanda4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Joe Rizza Acura responded

Thank you for your kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

June 24, 2021

Dealership Rating
Employee Rating

Everyone I met was friendly very polite , and helpful. Thanks for the Starbucks coffee. The tech were fast and my MDX looked brand new too🙂 More

by melvinpettis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2021

Joe Rizza Acura responded

Thank you for your business and this review, Melvin! We're happy to hear our service team was able to serve you in a timely manner and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 22, 2021

Dealership Rating
Employee Rating

The Service Department Employees are always courteous, informative , and expeditious. I’ve never had any problems with my automobile nor have they ever tried to over charge me they tell me of the specials More

by LYNDAKINGSKID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Joe Rizza Acura responded

Thank you so much, Lynda, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

June 21, 2021

Dealership Rating
Employee Rating

Excellent staff and service! Chris and Matt are first rate service advisors. Service was prompt and no sales pressure applied throughout the process. Would definitely recommend! More

by CC_Rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Jun 21, 2021

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

June 21, 2021

Dealership Rating
Employee Rating

Service dept is detailed on required services and very nice. More

by MIKICUNNINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Jun 21, 2021

Joe Rizza Acura responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!

June 20, 2021

Dealership Rating
Employee Rating

Great service department they always value your time and make the whole process from start to finish go as smoothly as possible work is usually finished sooner then expected and always at the best price More

by mkcghome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Jack Bader

Jun 21, 2021

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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